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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19399 reviews)

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4.93

Based on 19,399 reviews, last reviewed 23rd Apr 2026

3656% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo has been splendid! Monzo has been splendid! From notifying you of alerts, getting payments a day earlier, super efficient and user friendly Reviewed on: 23rd April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19399)

Excellent bank

Superb customer service, easy to use, managing to save easily and locked and hidden savings pots Reviewed on: 13th January 2020

Amazing

Got so many pots open, helping me save money Reviewed on: 13th January 2020

Best bank ever used!!!!

So long high street banks! Been with Monzo since the BETA stage and when the pre-paid card was your only card you could use. Had a lot of faith in Monzo ever since the beginning, and even when told there was no plans for business accounts I still continued to use Monzo for my personal account due to the simplicity, instant notifications, clear summary, API support, etc (list goes on). Obviously business accounts now exist and i am happily using one along side my current account and joint account with Monzo. Monzo's support has always been quick at responding (except recently as the Bank has had a large amount of new customers and more people are now using Monzo as their main bank, but i believe they've overcome this issue now or at least improved), you'll find the support are always happy to help. It would be nice for the support to have a priority option on the request (yes they have the urgent flag), but sometimes its nice to ask a not so important question that you don't mind waiting for a response for a few days or so (so low, medium, high type thing), asking a not so important question and getting a response in an hour or so makes me feel bad, as anyone with an urgent request may be waiting to be responded too. Monzo's built a great community around the bank, loads of threads / topics being discussed everyday and even the developer channel on Slack has grown so much theres always something going on, when you have a community building side projects, helping with designs and coming up with great ideas, thats when you know you have a valuable business. Keep up that amazing work! Reviewed on: 13th January 2020

Spending

Using Monzo for almost 4 years it has dramatically changed the way I spend money and I can keep control of budgets in different spending categories. Reviewed on: 13th January 2020

Modern bank

Fantastic app, great customer service. Constantly innovating and ethical. Tools to help manage spendature and more. Much better than any 'legacy' bank. Reviewed on: 13th January 2020

Ideal & user friendly bank

Quick and easy to open a new bank account. The app makes online transactions secure and allows you to quickly authorise payments. Reviewed on: 13th January 2020

Best Bank I've used!

Brilliant app and customer service Reviewed on: 13th January 2020

Makes my money work

I get paid early, it’s sorts my salary for me. It’s helps me stay in control. It offers easy savings at fair rates. Reviewed on: 13th January 2020

Best British Bank

I have been banking with 5 traditional banks but since I went full Monzo I have already closed 3 traditional bank accounts and very soon I will close remaining bank accounts too. I love Monzo , undoubtedly the best British Bank. Reviewed on: 13th January 2020

Best bank I've ever used

Monzo has done so much this year to help me save money, mainly introducing their savings pots which let you gain interest on your savings in a very easy way. I'm also a massive fan of being able to get my salary a day early! Reviewed on: 13th January 2020

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