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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18039 reviews)

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4.92

Based on 18,039 reviews, last reviewed 21st Feb 2026

40050% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Convenient; safe; great cost performance Convenient in nearly all kinds of ways and even it is cheaper than HBSC and Lloyds Monzo still very good at service and realy care about customers sec... Read more Reviewed on: 21st February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18039)

Innovative, modern, efficient with an all round fresh approach

A brilliant new bank offering a current account with ease of access through a phone app which is seamless. A new way of banking which works seamlessly and allows you to access you money and keep up-to-date with transactions on the go! Reviewed on: 9th January 2018

Everything a bank should be, but lots more.

Fantastic customer service. Any issue that I have encountered has been dealt with in a personal, quick and efficient way. I could not have asked for more. The app itself is a complete revolution. They have listened to their customers and delivered. Full marks on creating a brilliant bank for me and my needs! Reviewed on: 5th January 2018

Amazing

Wish i could collect emirates air miles lol then i wouldn't need any other card Reviewed on: 5th January 2018

Amazing!

Being able to see your transactions in real time means no more getting caught out when things you have forgotten about show up. Their customer service is also second to none - seriously impressed! Reviewed on: 4th January 2018

A bank for me

Monzo has a fantastic app, for the first time I feel like this is a bank/app which puts the user first and genuinely helps to manage my budget & analyse/understand my spending. The app is incredibly user friendly, I love it. Can you marry a banking app?! Reviewed on: 4th January 2018

Beyond Excellent - 11 out of 10

I'm a curmudgeonly octogenarian so I don't give praise lightly to anyone. I have no current account with Monzo but I did take out their foreign cash card earlier this year. To compare this Bank's consummate professionalism - in every aspect of their modus operandi - versus many other competitors with whom I've banked over the years is to mark the difference between bucket and Boeing, hence the title of my review. They are not so much a breath of fresh air in the market, more a much needed force 9 gale. Reviewed on: 4th January 2018

Worth the wait!

Monzo are an exciting bank that provide an excellent customer experience. When using them abroad they are in a league of their own, and you realise how lucky we are to have such great financial tech firms in the UK Reviewed on: 3rd January 2018

great product, great service

I am really happy with the service Monzo provide. Having a top-up card is brilliant and their customer service is great, they respond very quickly and always inform customers in advance if there may be the odd technical issue. Reviewed on: 3rd January 2018

Magnificent

A really good alternative to traditional baking with access at your fingertips. Reviewed on: 1st January 2018

Amazing bank

Customer service is excellent. The transparency serves them well and makes for an excellent product/service. No vague replies when you ask questions as you would get from a high street bank. Good fees and nice app interface, simple to use. Oh, and that hot coral card stands out nicely! Reviewed on: 21st December 2017

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