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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18186 reviews)

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4.93

Based on 18,186 reviews, last reviewed 27th Feb 2026

47300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo is easy to use, great interest rates for savin... Monzo is easy to use, great interest rates for savings and easing investing through their app Reviewed on: 27th February 2026

Latest lowest rating:

1

Been banking for a while with numerous banks but ti... Been banking for a while with numerous banks but till date I only faced an issue with Monzo who froze my account. Lots of frills but lacks confidence ... Read more Reviewed on: 25th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18186)

Best bank

Fantastic customer service and the fastest banking experience I’ve ever had Reviewed on: 11th February 2018

simplicity and oustanding customer support

This is a bank who truly cares about its customers. Flawless product and impeccable customer service. Reviewed on: 10th February 2018

Monzo is what banking should be like

I've used Monzo since it was in Alpha, I recognised the potential very early on. Having been through several different bank accounts. Each with its own flavour of atrocious online offering. Everything that made me think 'why is this so hard for a bank to get right?', Monzo got right from the outset. More than just that, Monzo listened and responded regularly to customer feedback and much of the functionality people love about Monzo today, can be traced back to a user in the feedback forums. The app is easy to use and painless, the whole experience is a breeze, and it proves that if you can master the online experience, you don't need physical branches. Keep it up Monzo, you are awesome! Reviewed on: 9th February 2018

Best bank ever!

Amazing functionality. Fantastic customer support. Slick app. Modern tech. What more could you want! Reviewed on: 9th February 2018

Instantly notifying antiquated bank killer

When using my previous banks’ online banking I was never confident my account balances were correct and this led to endless charges for unintentionally going over my overdraft limit. Monzo has revolutionised my budgeting, and prevented these charges with its instant payment notifications, simple spending breakdown and easy to set up wallets. I will not be returning to a conventional bank. Reviewed on: 9th February 2018

Excellent Customer Service and Money Visibility

Whenever I’ve had to get in touch with Monzo, whoever I’ve spoken to has been really helpful and friendly. I love Monzo’s transparency. I think the app is great and love how it allows me to easily see where I spend my money and how much I am spending. Reviewed on: 9th February 2018

Banking re-imagined

Not only an excellent product, but outstanding customer service. After using Monzo I wouldn't go back to another bank. This is the third 'challenger' bank I've used (after N26 and Starling) and Monzo was the only one which made me want to leave my only bank behind. Reviewed on: 9th February 2018

Amazing experiences with monzo

Super happy with the features and quality of my new bank Reviewed on: 9th February 2018

Quick, easy, perfect

A great account that easily helps me manage my money. I can create pots to look after my money and to reach my goals. Easily and quickly send money to my friends and family. Perfect. Reviewed on: 9th February 2018

The way forward

Instant updates of when you spend money and everything is managed on my mobile phone. Easy to use and amazing customer service Reviewed on: 9th February 2018

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