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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19402 reviews)

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4.93

Based on 19,402 reviews, last reviewed 28th Apr 2026

3340% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19402)

Great, organised fun bank

Been great since I’ve been with them, love the notifications and the pots & early salary day Reviewed on: 11th November 2019

A breath of fresh air

In the stagnant banking arena, Monzo has provided a top-tier digital banking service based on today's mobile access technology with some incredible features. Reviewed on: 11th November 2019

Horrendous Customer Server

Log a call on Monday and you're lucky if you've had a response by Friday in some cases. Worst of all don't try asking their community for your help as you'll just shouted down by a bunch of people who will accuse you of just trying to make Monzo look bad. Best thing I did was close my account Reviewed on: 11th November 2019

The best way to deal with your money

The app is easy to use, responsive and you get real time notifications of all your transactions. Other than that, with pots you can organise your money and keep everything under your control. Reviewed on: 11th November 2019

The best banking experience bar none

Compared to my experiences with Natwest or other banks Monzo has been outstanding. The ease of use, the app, the customer support. All top notch. Reviewed on: 11th November 2019

Been with Monzo for years.

They've helped me budget enough to get my own house. The support has always been great and the app keeps improving. Reviewed on: 11th November 2019

Just wow

What a bank - lost my card, froze it - new one the next day Reviewed on: 11th November 2019

Monzo

Monzo helps so much and goes above and beyond to help there customers Reviewed on: 11th November 2019

Easy, Straightforward banking

My mum managed to get Monzo after chatting to her about it in a park as we were feeding the ducks. It's easy, safe and it has cool features like the IFTTT and the pots which I love. Reviewed on: 11th November 2019

Amazing bank

I’ve had trouble just trying to get a bank card that is contactless from NatWest. Monzo though gave me one straight away and the ability to use Apple Pay which NatWest also refused to do. Monzo have raised the bar now. I’ve left NatWest and monzo is now my full on main bank account Reviewed on: 11th November 2019

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