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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19421 reviews)

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4.85

Based on 19,421 reviews, last reviewed 19th Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Such a good bank with fun opportunities to get extra... Such a good bank with fun opportunities to get extra cash. Not only this, they give free techniques, services, tea and advice on money and accounting. Reviewed on: 19th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19421)

Awesome bank!

Fantastic customer service and the quality of the app is brilliant. Reviewed on: 11th November 2019

Best Banking experience you can get

The design, the layout and the idea itself allows you to unlock the power of banking and properly learning how to save for the things you want in your life. Reviewed on: 11th November 2019

Best bank bar none

Love them, easy to use and user friendly. Ace bank Reviewed on: 11th November 2019

I am a Monzo Girl!!

I have only been with Monzo a week but I already love them! I am raving about them to anyone who will listen, and even people who won't. After struggling with my finances for years and entering into debt management last month my old bank of 16+ years kicked me out. Some friends recommend Monzo and I had a new bank account within the hour!! They have a young, fresh vibe and approach to banking that so many others (if not all others) do not. I am already learning so much about budgeting. Oh, and my bank card is super pretty! Reviewed on: 11th November 2019

Amazing bank - everything so simple

Modern bank developing fast. Providing a great user experience and customer support Reviewed on: 11th November 2019

Locked account

Monzo locked my account and gave no reason why. When notifying them that I was unable to feed myself due this, they advised me to visit a foodbank! It’s unfortunate auto give them this rating as I rather enjoyed using them until this happened Reviewed on: 11th November 2019

Not worth it

Liars, bad/slow/poor customer services, suppress real customers views/feedback on their forum, poor ui, laggy and their first USP upon launch that is merchant data they can't even get that right to this day. Watchdog were #WhatsGoingOnzoMonzo Reviewed on: 11th November 2019

Outstanding experience

Monzo have been my main bank for just under a year and I’m really pleased with it;great financial budgeting, outstanding customer support and a really easy sign up process. Reviewed on: 11th November 2019

Changed my life

Absolutely love Monzo, even after trying all their competitors. It's changed my life financially. I'm full Monzo, having moved all of my other banks/savings/loans there. Don't know where I'd be without it, and their budgeting features. Reviewed on: 11th November 2019

Great, organised fun bank

Been great since I’ve been with them, love the notifications and the pots & early salary day Reviewed on: 11th November 2019

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