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Monzo: Current account reviews

4.93
Based on 18,368 reviews, last reviewed 7th Mar 2026
37500% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
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Latest highest rating:

5

Very easy app to navigate, excellent customer servic... Very easy app to navigate, excellent customer service, modern and fresh service to use. Gives me all the information I need to help me manage my money... Read more Reviewed on: 7th March 2026
Ben 's avatar
Ben

Latest lowest rating:

1

Been banking for a while with numerous banks but ti... Been banking for a while with numerous banks but till date I only faced an issue with Monzo who froze my account. Lots of frills but lacks confidence ... Read more Reviewed on: 25th February 2026
Ex Monzo's avatar
Ex Monzo

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (18368)

Quick, easy, perfect

5
A great account that easily helps me manage my money. I can create pots to look after my money and to reach my goals. Easily and quickly send money to my friends and family. Perfect. Reviewed on: 9th February 2018

The way forward

5
Instant updates of when you spend money and everything is managed on my mobile phone. Easy to use and amazing customer service Reviewed on: 9th February 2018

monzo

5
Great way to keep track of spending. Reviewed on: 9th February 2018

Customer service is excellent and the app is so easy to use.

5
By far the best challenger bank. Although a little slower on features than other startups, I feel they do things the right way. Reviewed on: 9th February 2018

Monzo is the best

5
Monzo is the easiest banking service i have ever used. Reviewed on: 9th February 2018

A real refreshing approach and offering to banking. Their customer service is among the best in the world.

5
Simply put, awesome! This is what customer service should feel like. Responsive, open, honest and pioneering. I can't wait for them to move over to the current account and bring out amazing new features. Reviewed on: 9th February 2018

Efficient

4
Just recently opened up a monzo account a couple of weeks ago, so far so good! Very easy to use and is a great tool for keeping a close eye on the pennies! :-) Reviewed on: 9th February 2018

Helps to manage your spending and great for purchases abroad!

5
Great customer service + fun and super easy-to-use app. Having a main bank account with great FX rates is awesome too. Reviewed on: 9th February 2018

Banking at its best

5
Love the instant notifications, customer support, and all round tone of this company. Reviewed on: 9th February 2018

Fantastic user experience

5
Simple, straight forward and innovative. Reviewed on: 9th February 2018

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