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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19406 reviews)

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4.85

Based on 19,406 reviews, last reviewed 19th May 2026

63% increase in 5 star reviews

in the past 90 days

220% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have such a variety of ways to help you save, a... They have such a variety of ways to help you save, and cashback offers. It's a fun, innovative bank that will always be used as my main account, as it... Read more Reviewed on: 19th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19406)

Customer service

Excellent customer service from Monzo Reviewed on: 9th February 2026

Simply the best personal bank you could use!

Simply the best personal bank you could use! Easy to carryout any task, really nice UI, everything is clear to understand. Reviewed on: 9th February 2026

Switched all primary accounts to Monzo.

Having been with a traditional bank for over 10 years, I can safelt say that Monzo has much better customer service, and the user interface is easy and fun to use. I also like the way that Monzo explains the different products it offers, such as savings, investment and pensions, as it's something I don't have much experience with. Feels like they care about their customers and design their products with people in mind. Reviewed on: 9th February 2026

Easy to use and very good to help you with saving mo...

Easy to use and very good to help you with saving money Reviewed on: 9th February 2026

No faults what so ever.

No faults what so ever. Never had any issues which i had with other banks in the past. i love how you can organise your money accordingly to how you see fit and love there 1p savings challenge. Their different little quirks down to the app formation is amazing. Reviewed on: 9th February 2026

Took a chance moving from HSBC, beat chance I've tak...

Took a chance moving from HSBC, beat chance I've taken in a lot of years, sorry easy to use. Reviewed on: 9th February 2026

It works as it should do without fuss or problems...

It works as it should do without fuss or problems Reviewed on: 9th February 2026

Monzo is the best

I’ve had Monzo for the past 7 years and have found them to be innovative and very helpful. Great user interface in the app! Reviewed on: 9th February 2026

I have really enjoyed monzo & it's features.

I have really enjoyed monzo & it's features. Reviewed on: 9th February 2026

No regrets

I’ve recently upgraded to a Monzo Flex account and not only am I saving money but I am kicking myself for not doing it sooner! I’ve been able to keep on top of my spending since being with Monzo and I’m more confident in my budgeting and setting money aside for the future. Reviewed on: 9th February 2026

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