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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Best bank I've ever had

I use several digital banks, and Monzo is by far the easiest to use and best customer service. Keep it up (please). Reviewed on: 16th January 2019

The most helpful bank I've dealt with.

I've come unstuck several times since opening an account with Monzo, lost card, forgotten pin, blocked card in foreign country, double charged in foreign country. All have been dealt within in a few hours, fully resolved via the app chat bot service. Fantastic. Reviewed on: 16th January 2019

Fintech at its best

Great mobile-only banking solution, with continuous innovation. Reviewed on: 16th January 2019

Amazing

As always Monzo is the best bank i’ve Used. Fully deserving of this award! Reviewed on: 16th January 2019

Excellent service

Customer centered services which are extremely convenient and delivers what I need. Now finished moving my current account from Barclays to Monzo. Reviewed on: 16th January 2019

Best banking experience of my life

I can not stop telling people how great using Monzo for my banking is! It has saved me hundreds of pounds and will continue to do so. It lets me live within my means and makes payments between friends and bills very easy and convenient. You won't find anything better than Monzo. Reviewed on: 16th January 2019

A glimse of how other banks will work in the future when they catch up

Monzo makes everything very simple and clear to use and has been the best app or product i've ever used to allow me to track what I spend very easily. Recently I also got a report of what i'd spent across 2017 on average, and on what which was illuminating. So many of Monzo's features are no-brainers, it's no surprise we're seeing other companies try to copy them now. Reviewed on: 16th January 2019

How banking should

I love everything about Monzo, and high street banks feel outdated compared to it. Reviewed on: 16th January 2019

Fantastic bank, great visibility into my money

Seamless sign up experience. App is a breeze to use and is great at displaying exactly what I need to know at a glance. I really like the analytics on where my money is going each month and that based on historical spending, roughly how much I should have left over each month. Would highly recommend. Continually adding new features. Reviewed on: 16th January 2019

Love them

Since moving to Monzo almost a year ago I can't imagine using another bank or banking method again. I've already recommended then to many friends who have taken my suggestion and signed up who now also love it. Old school banks better watch out. Reviewed on: 16th January 2019

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