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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Slick and modern with real-time updates

Very modern bank with an app that is very useful for budgeting, travelling abroad and what I like most is that all payments go out immediately Reviewed on: 14th January 2019

Awesome

Amazingly simple to use, truely putting customers first and protecting them. Going from strength to strength challenging the traditional banking norms Reviewed on: 14th January 2019

Banking reinvented

Starts from the needs of the customer not the legacy of banking. Excellent app, support, and communication. Reviewed on: 14th January 2019

Amazing customer service

Been using since beta and any questions I have had have been answered quickly and with the correct Info Reviewed on: 14th January 2019

Easily the best experience I've ever had with a bank (and possibly any other service)

Monzo is so far ahead of their competition that I don't even think it's fair to compare them with other banks. And sure, some other banks have come along and offered "modern" banking solutions, but Monzo speaks your language and, most importantly, is friendly and accessible, from the app to the actual people working there (whom I've had the pleasure to meet in person a few times). Reviewed on: 14th January 2019

Honest, open, fair while being good value

Monzo are my primary choice for two main reasons. I'm able to use it overseas with clear understanding of the costs - which a very few. Also their customer service is exceptional and so easy to access. Reviewed on: 14th January 2019

Best UK current account

The app just works and is hassle free. Reviewed on: 14th January 2019

In love with a bank. Crazy right?

You would think it’s impossible to love something so universaly vile and despicable as a bank. But Monzo just keeps turning that idea on its head: understanding, human, transparent, modern, fair, ...I literally can’t stop recommending them... insane right? Reviewed on: 14th January 2019

Super easy to use app

Simple to use app backed up by great support. Great value when using abroad. This bank feels like it’s on my side Reviewed on: 14th January 2019

Easy to use, fair and futuristic

Never had any issues with the app Great to be able to keep track of my expenses Reviewed on: 14th January 2019

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