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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

The Most Awesome Bank Ever.

I’ve been using Monzo off and on since the beta phase of their original launch. Since launching their current account, it’s now my primary bank. Excellent customer service, awesome app, and the transparency of everything they do means their a bank I can really trust! Reviewed on: 14th January 2019

Overall positive - can't say that about many banks

The app, experience, staff responses, social media, speedy banking, initial interest / savings product - super positive overall. This is especially true when I compare to my high Street back accounts. Reviewed on: 14th January 2019

The Best Bank in the UK

Far superior to traditional banks. Excellent customer service and with more and better features than all others. Reviewed on: 14th January 2019

Simply the best bank!

Everything you could want and more to come every month. Reviewed on: 14th January 2019

A kinder more understanding bank.

A bank built for the future, with real time transactions and a much more transparent and helpful customer service team, with a useful app experience. I will always recommend them to friends and family. Keep going Monzo! Reviewed on: 14th January 2019

A*

Monzo is easy to use app what allows you to manage your finances much better and has great customer service Reviewed on: 14th January 2019

Finally a bank that really listens to its customers

A bank that is open to suggestions from its customers, and is open on and honest on the odd occasion when things do go wrong. Reviewed on: 14th January 2019

A bank I actually enjoy using

Whenever I've used other banks I always felt very disconnected with them and my money, but with monzo im able to easily track my savings and my spending. Since joining I've saved more than ever and have never been left wondering how much money I had left for the month, and I've convinced many friends to join me. Reviewed on: 14th January 2019

The only bank I trust 100%

Monzo is the best bank I've ever used. It is easy and intuitive to use. The customer support get back to you very quickly and are very friendly. The most important thing to me though is the dialogue that Monzo has with its user community. They listen and they actively take on feedback. They admit flaws and they work on them. It builds a level of trust that I don't have with any other company, let alone a bank. And for that reason alone I love Monzo and I'll remain loyal Reviewed on: 14th January 2019

Amazing

Monzo makes banking simple! Easy to use, easy to keep on top of all you in comings and outgoings. Then just when you thought they couldn’t get better they keep adding more and more features. Reviewed on: 14th January 2019

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