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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 4th Jun 2026

18% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Fab app, easy to use and manage finances The app is so easy to use, makes everything visible in one place and makes organising your finances a breeze Reviewed on: 4th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

Best app

The user experience via the app is amazing and the customer service is second to none. Reviewed on: 8th February 2018

Monzo are awesome

They're changing the face of banking, but also redefining customer service. The app is awesome and so easy to use - this is the future! Reviewed on: 8th February 2018

Great app for a little bank

I love Monzo's interface, ease of use and their values of transparency. Plus, no hidden fees and the best wholesale FX rates! Reviewed on: 8th February 2018

Best for customer service

Brilliant response time in app and love the instant notifications when I spend Reviewed on: 8th February 2018

Great customer service

Great experience, helpful and friendly ! Reviewed on: 8th February 2018

Class.

The Monzo Current Account is class with a capital class. Reviewed on: 8th February 2018

Fantastic customer service

Brilliant banking service, easy to use and great customer service, love the in-app chat! Reviewed on: 8th February 2018

Monzo

The most dedicated, and empathetic support team I’ve ever dealt with. Attention to detail is exemplary and transparency is no1. Reviewed on: 8th February 2018

Fantastic ethos, wonderful customer support!

Long time user and now Monzonaught, fantastic vision as a company with the drive and skills to achieve it Reviewed on: 8th February 2018

Best Bank

Has changed banking for the better, transparency level is awesome, customer support is off the charts and emoji use is on point. Reviewed on: 8th February 2018

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