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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,429 reviews, last reviewed 14th Jul 2026
99% decrease in 5 star reviews
in the past 90 days
94% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

so many good features, easy to use, iser friendly app so many good features, easy to use, iser friendly app Reviewed on: 14th July 2026
Hayley f's avatar
Hayley f

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19429)

Awesome customer service!

5
Always on hand, no matter what time of day, prompt and easy advice, get to the problem very quickly, love the use of emojis and gifs, very personable people to get in contact with! Reviewed on: 12th February 2018
ben's avatar
ben

The way banking should be!

5
From the signup to the amazing customer support (that I’ve only used twice and one of those times had nothing to do with this bank), it’s been great. Reviewed on: 12th February 2018
Reds's avatar
Reds

Great start up back

5
Love this start up back it’s a refreshing new back on the market and offers great customer service Reviewed on: 11th February 2018
Paul Thomas's avatar
Paul Thomas

Best bank

5
Fantastic customer service and the fastest banking experience I’ve ever had Reviewed on: 11th February 2018
Simon's avatar
Simon

simplicity and oustanding customer support

5
This is a bank who truly cares about its customers. Flawless product and impeccable customer service. Reviewed on: 10th February 2018
CWW29's avatar
CWW29

Monzo is what banking should be like

5
I've used Monzo since it was in Alpha, I recognised the potential very early on. Having been through several different bank accounts. Each with its own flavour of atrocious online offering. Everything that made me think 'why is this so hard for a bank to get right?', Monzo got right from the outset. More than just that, Monzo listened and responded regularly to customer feedback and much of the functionality people love about Monzo today, can be traced back to a user in the feedback forums. The app is easy to use and painless, the whole experience is a breeze, and it proves that if you can master the online experience, you don't need physical branches. Keep it up Monzo, you are awesome! Reviewed on: 9th February 2018
Ewan Valentine's avatar
Ewan Valentine

Best bank ever!

5
Amazing functionality. Fantastic customer support. Slick app. Modern tech. What more could you want! Reviewed on: 9th February 2018
JT's avatar
JT

Instantly notifying antiquated bank killer

5
When using my previous banks’ online banking I was never confident my account balances were correct and this led to endless charges for unintentionally going over my overdraft limit. Monzo has revolutionised my budgeting, and prevented these charges with its instant payment notifications, simple spending breakdown and easy to set up wallets. I will not be returning to a conventional bank. Reviewed on: 9th February 2018
Ben's avatar
Ben

Excellent Customer Service and Money Visibility

5
Whenever I’ve had to get in touch with Monzo, whoever I’ve spoken to has been really helpful and friendly. I love Monzo’s transparency. I think the app is great and love how it allows me to easily see where I spend my money and how much I am spending. Reviewed on: 9th February 2018
lopezelpesado's avatar
lopezelpesado

Banking re-imagined

5
Not only an excellent product, but outstanding customer service. After using Monzo I wouldn't go back to another bank. This is the third 'challenger' bank I've used (after N26 and Starling) and Monzo was the only one which made me want to leave my only bank behind. Reviewed on: 9th February 2018
Ben's avatar
Ben

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