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Monzo: Current account reviews

View other Monzo products
4.84
Based on 19,431 reviews, last reviewed 6th Sep 2026
97% decrease in 5 star reviews
in the past 90 days
93% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and easy to use with lots of different fea... Great app and easy to use with lots of different features! Reviewed on: 6th September 2026
Stuart McCune's avatar
Stuart McCune

Latest lowest rating:

1

I had a joint account, got taken advantage of, monzo... I had a joint account, got taken advantage of, monzo only chased me for the funds ans reported an overdraft I didn’t use or was aware of in my credit ... Read more Reviewed on: 31st August 2026
DreadHead87's avatar
DreadHead87
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19431)

New Best Bank

5
Love them from design to customer service. Monzo is a new phenomenon. Monzo is a proof that budgeting and banking can be beautiful and not boring. Thanks for everything. Reviewed on: 4th April 2018
Roozbeh Misaghi's avatar
Roozbeh Misaghi

Whoever thought anyone could fall in love with a bank?!

5
Monzo provide the best customer service compared to every other UK bank I've ever had the misfortune of dealing with. Fast and friendly customer service available 24/7 with people are completely open and honest. They provide features that allow me to be better with my money. For the first time in forever I'm now able to stay out of my overdraft and repay my debtors much more quickly. Reviewed on: 12th March 2018
Ben Green's avatar
Ben Green

Awesome customer service!

5
Always on hand, no matter what time of day, prompt and easy advice, get to the problem very quickly, love the use of emojis and gifs, very personable people to get in contact with! Reviewed on: 12th February 2018
ben's avatar
ben

The way banking should be!

5
From the signup to the amazing customer support (that I’ve only used twice and one of those times had nothing to do with this bank), it’s been great. Reviewed on: 12th February 2018
Reds's avatar
Reds

Great start up back

5
Love this start up back it’s a refreshing new back on the market and offers great customer service Reviewed on: 11th February 2018
Paul Thomas's avatar
Paul Thomas

Best bank

5
Fantastic customer service and the fastest banking experience I’ve ever had Reviewed on: 11th February 2018
Simon's avatar
Simon

simplicity and oustanding customer support

5
This is a bank who truly cares about its customers. Flawless product and impeccable customer service. Reviewed on: 10th February 2018
CWW29's avatar
CWW29

Monzo is what banking should be like

5
I've used Monzo since it was in Alpha, I recognised the potential very early on. Having been through several different bank accounts. Each with its own flavour of atrocious online offering. Everything that made me think 'why is this so hard for a bank to get right?', Monzo got right from the outset. More than just that, Monzo listened and responded regularly to customer feedback and much of the functionality people love about Monzo today, can be traced back to a user in the feedback forums. The app is easy to use and painless, the whole experience is a breeze, and it proves that if you can master the online experience, you don't need physical branches. Keep it up Monzo, you are awesome! Reviewed on: 9th February 2018
Ewan Valentine's avatar
Ewan Valentine

Best bank ever!

5
Amazing functionality. Fantastic customer support. Slick app. Modern tech. What more could you want! Reviewed on: 9th February 2018
JT's avatar
JT

Instantly notifying antiquated bank killer

5
When using my previous banks’ online banking I was never confident my account balances were correct and this led to endless charges for unintentionally going over my overdraft limit. Monzo has revolutionised my budgeting, and prevented these charges with its instant payment notifications, simple spending breakdown and easy to set up wallets. I will not be returning to a conventional bank. Reviewed on: 9th February 2018
Ben's avatar
Ben

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