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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19384 reviews)

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4.93

Based on 19,384 reviews, last reviewed 18th Apr 2026

105100% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great service, great bank and their max add on is se... Great service, great bank and their max add on is second to none. Reviewed on: 18th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19384)

Best for customer service

Brilliant response time in app and love the instant notifications when I spend Reviewed on: 8th February 2018

Great customer service

Great experience, helpful and friendly ! Reviewed on: 8th February 2018

Class.

The Monzo Current Account is class with a capital class. Reviewed on: 8th February 2018

Fantastic customer service

Brilliant banking service, easy to use and great customer service, love the in-app chat! Reviewed on: 8th February 2018

Monzo

The most dedicated, and empathetic support team I’ve ever dealt with. Attention to detail is exemplary and transparency is no1. Reviewed on: 8th February 2018

Fantastic ethos, wonderful customer support!

Long time user and now Monzonaught, fantastic vision as a company with the drive and skills to achieve it Reviewed on: 8th February 2018

Best Bank

Has changed banking for the better, transparency level is awesome, customer support is off the charts and emoji use is on point. Reviewed on: 8th February 2018

Human Banking

What banking should be, human, informative and the future! Reviewed on: 8th February 2018

Best ever bank

Who ever thought I could fall in love with banking Reviewed on: 8th February 2018

Best challenger bank

Amazing customer service, amazing product, have recommended to all my friends and colleagues. Reviewed on: 5th February 2018

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