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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19416 reviews)

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4.85

Based on 19,416 reviews, last reviewed 11th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

63% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Star Bank Monzo credit card is good value because it allows me to spread my repayment for 3 months interest free. They also have several pots for savings and wi... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19416)

Monzo is a good banking system and I am enjoying it

I had a very bad experience with an authorised actions on My Monzo MasterCard, but it was all sorted out now. One love bless. Reviewed on: 25th March 2025

Love the simplicity of the App.

Love the simplicity of the App. Request payments function is fantastic! Presentation and integration of family cards is brilliant. Creating pots is a great way of saving! Reviewed on: 25th March 2025

Brilliant

Brilliant… easy to use and excellent service Reviewed on: 25th March 2025

All good bank facilities Flexible

All good bank facilities Flexible Reviewed on: 24th March 2025

10/10 five star service every time

I’ve never had a bad experience with them the staff are very helpful and friendly I feel like they are trustworthy and honest Reviewed on: 24th March 2025

Top choice for new arrivals in the UK

When I first arrived in the country, no one wanted to open a bank account with me and that's where Monzo stepped up. It was so easy to set up a current account as a new immigrant in the UK and this is a massive selling point for their products. Reviewed on: 24th March 2025

Monzo is a great bank, so quick and easy to use.

Monzo is a great bank, so quick and easy to use. They have so many features that help you save and keep an eye on your finances... it really is everything you need in a bank Reviewed on: 24th March 2025

The easiest way to bank

Everything is so easy to find, app is fantastic and managing money is clear and safe. The features are brilliant and the benefits very good value for money. Reviewed on: 24th March 2025

The best ever!

Easy to use. I love it! No issues so far. Whenever I have a problem with a payment and reach out, I get it resolved in 2 -3 working days which is super quick for me. Kudos, Monzo! Reviewed on: 24th March 2025

Poor customer support

Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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