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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19419 reviews)

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4.85

Based on 19,419 reviews, last reviewed 12th Jun 2026

59% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A great user experience! A great user experience! The ease with which I can move money between my account, savings, pots, and my children's accounts is much appreciated. It' c... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19419)

Customer service is always there to clear up any mis...

Customer service is always there to clear up any misunderstanding Reviewed on: 19th March 2025

Top notch bank

Monzo strives for user friendliness by making their app and processes super simple for everyone to use. Whether it’s for regular banking or using travel money abroad, they cover all bases to ensure the user is the prime focus. In addition, raising issues to support or going through different processes is an easy process given their quick response times too! Reviewed on: 19th March 2025

Great bank

They have always been helpful and are fast sorting any issues I have had Reviewed on: 19th March 2025

I joined monzo attracted by their hot coral card fun...

I joined monzo attracted by their hot coral card fun approach to social media and have stayed as I find the app user friendly and enjoy the features such as categorising spend and income. I also like the pots feature for saving specifics, and I recently opened a savings account for my wedding as it has a great interest rate and is paid monthly. Reviewed on: 19th March 2025

Brilliant!

So easy to set up the account, and the app is really intuitive and straight forward to use. Having access to pots and a separate savings within the account make budgeting so much simpler, and I find it so much easier to stay on top of my finances! I am able to see what I have for essentials and luxuries, and what I have saved for holidays. I also love the recommend a friend incentive, and have both my parents set up with accounts for their upcoming trip abroad so they can take advantage of no international transaction fees! Reviewed on: 19th March 2025

Monzo, by far, is the best banking experience I’ve e...

Monzo, by far, is the best banking experience I’ve ever had. Firstly, the user experience on the app is flawless, everything (from getting a loan to saving challenges) is so easy to navigate and a pleasure to use. Secondly, the communication from the team is quick, friendly and efficient. Finally, the level of detail (for example, seeing exactly when and where a payment was made) is unrivalled. Reviewed on: 19th March 2025

Great Bank, easy to use and great socials!

Great Bank, easy to use and great socials! Reviewed on: 19th March 2025

Getting my pay a day early is a game changer - so ea...

Getting my pay a day early is a game changer - so easy to use and great for holidays with no fees. I also really love the 1p challenge! It means I can save without really thinking about it. I can also see my mortgage in app which is super handy Reviewed on: 19th March 2025

Resolves issues in a timely manner.

Resolves issues in a timely manner. Great offers. Quite easy to understand information on their products, website and app. Overall, they're always there for you. Reviewed on: 19th March 2025

The best British bank

This is by far the best bank in the UK! Their customer service is exceptional, the quality of their services is unmatched, and their technology is top notch. The app experience is genuinely next level—smooth, intuitive, and incredibly reliable. Reviewed on: 19th March 2025

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