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Monzo: Current account reviews

Name: Current account
Rating: 4.846302551071924680 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Great app, communication and service.

Great app, communication and service. Never had a problem Reviewed on: 11th March 2025

Intuitive banking

Excellent app experience, easy to use, encourages financial education and easy to manage finances. Love the cashback offers and the Pot features. Reviewed on: 11th March 2025

Monzo’s banking app has transformed my finances.

Monzo’s banking app has transformed my finances. It is so easy to manage money within this app, to save and ringfence money and keep finances well organised. Reviewed on: 11th March 2025

Monzo makes money accessible and easy to control.

Monzo makes money accessible and easy to control. It’s incredibly simple to use, I like the ability to split bills, the user interface is very well designed and the app is incredibly responsive. For an online only bank, without an ancient monolith the uptime is incredibly impressive, only once how I had a momentary issue which was solved the next time I checked. Reviewed on: 11th March 2025

Makes payments and handling finances easy, intuitive...

Makes payments and handling finances easy, intuitive and simple. Great app and great customer service. Reviewed on: 11th March 2025

Banking Made Easy

Have learnt to budget much better since using monzo. The pots feature is really handy. And their customer service is always really friendly and helpful. Reviewed on: 11th March 2025

The Perfect Online Bank

Never had any issues with using Monzo, functionality of app is great, easy to get hold of real people for any sort of support needed and the variety of extras available with the paid accounts are excellent. Reviewed on: 11th March 2025

Best UK Bank

Whenever there is a problem, they are extremely quick to fix. For example, I was charged double by a travel company. Monzo refunded me instantly and dealt with the travel company in their own time. Monzo has an amazing app design, with a great amount of attention to detail. Reviewed on: 11th March 2025

Everything I want to do on my banking app is availab...

Everything I want to do on my banking app is available on Monzo Reviewed on: 11th March 2025

5 year customer review

Been with Monzo for a little over 5 years now and I've never had any problems and any time I've needed to contact Monzo regarding anything they've always been great, helpful and gave me the information I needed and ensured whatever my issue was, got resolved to the best of their ability. Reviewed on: 11th March 2025

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