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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19398 reviews)

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4.93

Based on 19,398 reviews, last reviewed 21st Apr 2026

70467% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant bank account Brilliant bank account, the features like 'Pots' help me manage my finances effectively Reviewed on: 21st April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19398)

Review of the Monzo, Current account:

Monzo remain the leading bank in the UK.

Monzo remain the leading bank in the UK. Legacy banks are following in their steps and trying to become fintechs... but Monzo are always 2 steps ahead... Reviewed on: 25th May 2025

Happy to be monzo family membe

Customer service good, very good app Reviewed on: 7th March 2024

Excellent service .

I appreciate the service provided by Monzo. Reviewed on: 7th March 2024

Generally Good

Generally good, would have liked to have had a choice of card designs though. Customer service was fast and polite, recommendes to both family and friends. App is kept up to date / is updated regularly Reviewed on: 7th March 2024

I have all the information that I need straight way...

I have all the information that I need straight way via the app. im not given information I don't need. The only time I've had to contact customer support, it was fast and quick and easy. and my questions was answered straight away, not left with more questions. Reviewed on: 7th March 2024

All services/experience to date has been through the...

All services/experience to date has been through the app. Reviewed on: 7th March 2024

Helping a solo mum manage spening and saving

I have used Monzo for several years and made the switch to using it as my main bank account around 2 years ago. By being able to use pots, vitual cards, and real time tracking of my spending I have managed to get a real grip on my spending (and more importantly saving!), which as a solo mother, has been invaluable for me. I use pots to put money aside both weekly and monthly for big expenses, like birthdays, christmas, car MOT/Tax/insurance, etc.. I use other pots and linked virtual cards to set aside money for ALL of my bills plus all of my grocery shopping, and then I can easily see what money I have left to do fun things for myself or with my family. I love that I can essentially do cash stuffing, without the hassle of cash... I round up every transaction into my savings pot, plus I do the 1p challenge and the 52 week challenge. Every month once I have paid for all bills and shopping, any remaining money gets moved into a 'bonus' pot, which I can use for guilt free treats. I check the Monzo app several times a day, and am aware of my balance and spending in a way I have NEVER been before. 10/10 would recommend! Reviewed on: 7th March 2024

I made the dive to Full Monzo and haven’t looked back.

I made the dive to Full Monzo and haven’t looked back. I have the Premium account. I tell myself it’s for the insurance, better interest rates, virtual cards…. But that white aluminium card is just Reviewed on: 7th March 2024

They do what they say!

They do what they say! Recovered a scam transaction on my account in time and was very responsive to my request. Reviewed on: 7th March 2024

Transparency and no more money arguments!

Monzo is fantastic. For budgeting and transparency it's amazing. My wife and I never argue about money or how it's spent because monzo helps us allocate and centralise it. There's no other app anywhere near as good from the other banks. Now they've got investing and savings I've just brought it all under one roof. Reviewed on: 7th March 2024

Personable, fun and easy

Features I like: The option on when to start my budget cycle and what categories are exactly budgeted. Flex is so useful on big purchases, and that fact I have some time to decide whether I would like to flex after paying on my debit card. Splitting payments are so easy, especially with fellow Monzo users. The money shows to come out of my account immediately and I'm notified of how much I spend. I can add notes on purchases if it's not too obvious how they appear on my current account. It's a little less dull to send/request money with the use of emojis. I'm also paid a day earlier than my colleagues since BACS can be received earlier than most banks. Their customer service has been handy when I lost my card + had to freeze it. Cashback options could be improved, I understand the percentage is often low with most banks, but the options on where you receive cashback could be better. Reviewed on: 7th March 2024

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