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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19394 reviews)

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4.93

Based on 19,394 reviews, last reviewed 20th Apr 2026

105600% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

From beta to loyalty Been a loyal customer since their early beta accounts. Have tried and do try every new service or product they release. Love to recommend this bank wh... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19394)

It’s utterly brilliant.

It’s utterly brilliant. If only they existed 20 years ago. The app is easy to use, it functions extremely well, and I have never had an issue whatsoever. Customer service is instant and to the point. Overall I throughly rate Monzo as a bank, and can’t se myself switching to another any time soon. Reviewed on: 7th March 2024

Easy to set up and manage.

Easy to set up and manage. Has been helpful to tailor to my needs by setting up pots for different reasons. Has allowed me to change how I manage my money as I need to. Going from working full time to a university student sticking to a tight budget. Great for travel with instant exchange rates for purchases available in the app and no fees. Great customer service who helped trace a purchase while I was abroad in a 80% cashless society and a simcard that wasn't working! Relying on public WiFi to discuss over chat they were able to temporarily freeze my card, track the purchase, identify it was actually me and then unfreeze everything within the space of 15 minutes. Very helpful for sending and receiving money, the ability to have shared tabs and split bills is very helpful when living in a shared house with shared responsibilities Reviewed on: 7th March 2024

Easiest app to use!

Easiest app to use! I've had Monzo for years now and just love the user experience on it. Their savings pot features is my favourite feature on the app. It makes saving for certain goals e.g. buying new headphones, so much easier! Reviewed on: 7th March 2024

Banking is easy with Monzo.

Banking is easy with Monzo. We’ve recently got married and bought a house - the process of changing my name and withdrawing a large sum for the house deposit was so much quicker and simpler than I’ve experienced with other banks. Reviewed on: 7th March 2024

Best current account I have had it makes all my fina...

Best current account I have had it makes all my finances easy to see and manage Reviewed on: 7th March 2024

All good service, never had a issue

All good service, never had a issue Reviewed on: 7th March 2024

Everything I could want from a bank.

Everything I could want from a bank. They are fast and responsive when I have any issues, clear and communicative when there are any changes taking place, and have all the features I could want, including international payments, the ability to separate money into various areas not accessible by the card and much more. Also fast at updating for favourable interest rates Reviewed on: 7th March 2024

Happy to be monzo family membe

Customer service good, very good app Reviewed on: 7th March 2024

Excellent service .

I appreciate the service provided by Monzo. Reviewed on: 7th March 2024

Generally Good

Generally good, would have liked to have had a choice of card designs though. Customer service was fast and polite, recommendes to both family and friends. App is kept up to date / is updated regularly Reviewed on: 7th March 2024

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