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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19394 reviews)

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4.93

Based on 19,394 reviews, last reviewed 20th Apr 2026

105600% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

From beta to loyalty Been a loyal customer since their early beta accounts. Have tried and do try every new service or product they release. Love to recommend this bank wh... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19394)

Outsourced customer support

Outsourced customer support…. Quickly went from one of the best to one of the worst Reviewed on: 8th March 2024

I genuinely have never had a bank like Monzo.

I genuinely have never had a bank like Monzo. The app is fantastic and seems miles ahead of the competition compared to other banks I have accounts with. The free account is great and if you want extra perks then the Plus and Premium are great value! Reviewed on: 8th March 2024

Year on Year it keeps getting better.

Year on Year it keeps getting better. Now with investments and multiple instant access savings pots, it's an unbeatable financial solution. Reviewed on: 8th March 2024

Helped me to better manage my money from the start...

Helped me to better manage my money from the start, become debt free (minus the mortgage!) and start planning better for the future. Any time I've need to send a customer service message, the response time is always excellent. Reviewed on: 8th March 2024

Monzo’s literally the way.

Monzo’s literally the way. Value for money cash back offers and many more. Best bank by mile Reviewed on: 8th March 2024

Best bank

Always fast in response and helpful Reviewed on: 8th March 2024

Monzo dont have any competitor so easy so relax

Monzo dont have any competitor so easy so relax Reviewed on: 7th March 2024

Literally everyone should use Monzo.

I use Monzo plus, which is £5 a month and arguably the best £5 I spend every month. Its features are super helpful for giving me more control and understanding about my money, especially as a student trying to keep tabs on everything - I feel confident in my ability to make informed decisions about my finances. Their support when I've needed it has always been excellent and super friendly, which definitely calms you down when something isn't quite how you think it should be! Reviewed on: 7th March 2024

Started as my holiday card it’s now my main bank

I love Monzo and recommend it all the time. It just makes managing my finances so easier. The shared tabs are amazing. I have just opened 3 savings accounts with them as well and the interest rate is fab. So happy they now include cash back! There amazing rates when using it aboard is what drew me in but now it’s my main bank! Reviewed on: 7th March 2024

Amazing Monzo

Money management features are second to none Reviewed on: 7th March 2024

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