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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Easy to open and use,impressed using overseas,info V...

Easy to open and use,impressed using overseas,info VG,maps showing where you've spent your money Reviewed on: 10th March 2024

An amazing mobile bank for budgeting and saving.

An amazing mobile bank for budgeting, saving and managing your personal finances. The app interface is easy to navigate, the help guides and chat resolves problems quickly and the variety of features to budget and save such as pots and categories are incredibly helpful. Reviewed on: 10th March 2024

easy access, simple use, good costumer cervice

easy access, simple use, good costumer cervice Reviewed on: 10th March 2024

Amazing response with costumers service.

Amazing response with costumers service. I appreciate quick answer to my delayed transaction issue and it was resolved Reviewed on: 10th March 2024

Very Good Very good he is excellent company

Very Good Very good he is excellent company Reviewed on: 10th March 2024

Monzo Is the best budgeting bank account

Monzo Is the best budgeting bank account Reviewed on: 10th March 2024

Very impressed with customer services

I had a problem with a purchase. Monzo blocked my card and I had a new one within 2 days and I had a refund within the hour. Very impressed with customer services. Reviewed on: 10th March 2024

Poor anti scam detection and handling

Account was locked for 3 days because of a legitimate transaction they thought was suspicious. Customer support were unable to help because it was 'another department'. Reviewed on: 10th March 2024

no hassle banking

no hassle banking with live chat and good help sections Reviewed on: 10th March 2024

They just make everything easy.

They just make everything easy. Why can't all banks be like monza? Reviewed on: 10th March 2024

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