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Monzo: Current account reviews

4.93
Based on 19,394 reviews, last reviewed 20th Apr 2026
105600% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

From beta to loyalty Been a loyal customer since their early beta accounts. Have tried and do try every new service or product they release. Love to recommend this bank wh... Read more Reviewed on: 20th April 2026
Laura G's avatar
Laura G

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19394)

Absolutely amazing as usual.

5
Absolutely amazing as usual. They have come a long way since I joined them in their beta prepaid card days Reviewed on: 9th March 2024

Monzo current account is a game changer!

5
Visibility of upcoming payments, categorising payments, easy search function, left to spend, representing direct debits…. All these functions make it so easy to manage my money. Monzo has changed my life! Reviewed on: 8th March 2024

My experience with monzo is good

5
My experience with monzo is good Reviewed on: 8th March 2024

Modern banking - no waiting for letters to arrive, p...

5
Modern banking - no waiting for letters to arrive, pins, and cards just an account that is secure and easy to use when it comes to savings/investments. Reviewed on: 8th March 2024

Really easy to use app compared to other banks.

5
Really easy to use app compared to other banks. Reviewed on: 8th March 2024

contact customer service

5
I've only needed to contact customer service twice but both times I've had quick and great help. Reviewed on: 8th March 2024

On your side, but joint accounts are lacking

3
It really feels like Monzo is on your side, helping you manage your money and I'm grateful for that. But feature parity on joint accounts is a years-long failed promise, and customer support is agonizingly slow. If things improve Monzo would deserve a six-star review. Reviewed on: 8th March 2024

is the only bank account I've never had a problem with.

5
is the only bank account I've never had a problem with. Signing up is easy, splitting bills is easy, and even when I thought I would have a problem with a refund, guess what? Refunds are EASY. Monzo teams are the best ones, they listen to us, and they have the best app ever. Reviewed on: 8th March 2024

Card replacement

5
Lost my card and got a new one the very next day Reviewed on: 8th March 2024

easy to use and modern, great customer service.

5
easy to use and modern, great customer service. Reviewed on: 8th March 2024

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