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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

It just works!

It just works! Really happy with the simplicity of the app Reviewed on: 1st February 2024

Great customer service.

Great customer service. Every time I have a problem, I contact Monzo and they reply in good time and deal with it as soon as possible. The staff are excellent and I am always contacted with updates, while the matter in hand is being dealt with Reviewed on: 1st February 2024

So easy to use the app

I love thos account, its just totally straight forward in every way Reviewed on: 1st February 2024

The modern bank .

Simple, modern, effective banking. Queries answered smoothly via the app or customer services every time. Reviewed on: 1st February 2024

Questions answered to suit me without having to phone!

Anytime I have an issue I can resolve it first time in my own time via chat. Never have to pick up the phone and this is a big point for me in choosing Monzo. Reviewed on: 1st February 2024

Splitting bills

Monzo has been extremely helpful in allowing easy money transfers between friends so that we are easily able to split bills etc. Reviewed on: 1st February 2024

The most convenient online banking financial institu...

The most convenient online banking financial institution. Their security is authentic, and make me feel comfortable with online purchases. No body takes your money! Reviewed on: 1st February 2024

The perfect move

So good they really help u The hen i need it most in my case they helped me with getting my money back from a scammer Reviewed on: 1st February 2024

Always use!

Always use monzo for tracking spending, saving and the bonus feature of getting paid a day early Reviewed on: 1st February 2024

Excellent all round.

Excellent all round. Sort out any issues quickly. Great app. Ethical bank. Reviewed on: 1st February 2024

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