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Monzo: Current account reviews

4.93
Based on 19,405 reviews, last reviewed 13th May 2026
114% increase in 5 star reviews
in the past 90 days
220% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo is amazing. Monzo is amazing. Absolutely love how easy it is to sort your salary into pots, create instant savings accounts and transfer money within only a few m... Read more Reviewed on: 13th May 2026
Rebecca G.'s avatar
Rebecca G.

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19405)

Excellent cusestomer care services.

5
Excellent customer care service. User friendly app Reviewed on: 15th March 2026

Monzo has always been so easy to use and their custo...

5
Monzo has always been so easy to use and their customer service is brilliant. I get updated frequency if i’ve opened an enquiry and i’m always informed in full detail. They offer so many different things, loans, credit card etc. and you can change you’re instalment plans to more affordable one or pay months ahead on your loan. Reviewed on: 14th March 2026

The app is user friendly.

5
The app is user friendly. The customer service is very quick and always helpful Reviewed on: 14th March 2026

Great bank, would recommend.

4
Great bank, would recommend. App easy to use and quick to send money, and good perks. Reviewed on: 14th March 2026

Honestly the best banking experience ive had.

5
Honestly the best banking experience ive had. Ive moved away from high street banks and me and my family all use monzo now. Ive found their pots and virtual cars a game changer for managing our bills and getting debt free. Reviewed on: 14th March 2026

Never had a problem with them

5
Never had a problem with them. Good customer services and easy to set up. Reviewed on: 14th March 2026

Great bank.

5
Great bank, very easy and straightforward to use and sort any problem out! Reviewed on: 14th March 2026

Amazing company had a problem amazing company

5
Never had a problem amazing company Reviewed on: 14th March 2026

Been with Monzo nearly 10 years, never any issues

5
Been with Monzo nearly 10 years, never any issues Reviewed on: 14th March 2026

Very easy and straight forward

5
Very easy and straight forward, been with them 6+ years and never had issues Reviewed on: 14th March 2026

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