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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19401 reviews)

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4.93

Based on 19,401 reviews, last reviewed 26th Apr 2026

3398% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A great account. A great account. Does everything I want Reviewed on: 26th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19401)

All good thanks

All good thanks so far my experience with Monzo is very good and I am very pleased with the quality of work Reviewed on: 27th January 2024

App is amazing and very easy to use and understand.

App is amazing and very easy to use and understand. Reviewed on: 27th January 2024

Joint & Personal accounts should be treaded separately

It was great until the new Home Screen approach where personal & joint accounts are mixed. It was so bad I ended up closing my personal account and moved to a different bank so I manage my money better. The worst thing was when I tried to pay someone from my joint account - I had only ever previously paid them from my joint account - I selected a previous transaction from the joint account and selected to send money (as I have done before) and it wanted to send the money from my personal account. They are separate accounts for a reason. Reviewed on: 26th January 2024

Feels like a bank that actually cares about me as a...

Feels like a bank that actually cares about me as a customer. They have a very good app, they’re always coming out with new features and services, and they give really good interest on savings accounts. Reviewed on: 26th January 2024

Excellent banking service

Very happy with my Monzo accounts - both personal and savings. Easy to use abroad, move money around and split payments with friends. Reviewed on: 25th January 2024

Um ano que comecei utilizar o Monzo.

Um ano que comecei utilizar Monzo. Super recomendo. As transações são efetuadas com extrema rapidez. Não tive nenhuma ocorrência negativa. Reviewed on: 25th January 2024

Investigation Outcome Monzo Bank Ltd...

Thank you for taking on board my case Here the the ongoing problems: I have lost my job earning 35K annum end of December due to all of this stress and inconvenience from this bank . I started my new job 30th august 2023 and I have taken out so much additional Time during my probation period and this has lead to dismissal . The Monzo staff have passed me over staff to staff and they all say the same thing , to change my email or delete and re install the app and this problem is still not resolved . I still cannot log into my account - I have the same error screen show “stating we don’t know what’s wrong” I still have money in that account not able to touch or move I have had no offers or anything I have send further screen shots from them I am look for 3 months salary of my annual income as compensation- 35k /12 . X 3 months - £2916 x 3 =8748 as compensation I am also keen to expose them in the market and tell everyone why they shouldn’t join Monzo as they have block access to our money with no access . Reviewed on: 25th January 2024

It's slick, it's easy and it just makes my financial...

It's slick, it's easy and it just makes my financial life so much easier than my old bank. Reviewed on: 25th January 2024

All together a great place for your earnings.

All together a great place for your earnings. Reviewed on: 25th January 2024

First class service from start to finish!

First class service from start to finish! Reviewed on: 25th January 2024

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