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Monzo: Current account reviews

4.85
Based on 19,420 reviews, last reviewed 18th Jun 2026
62% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Honestly the best banking experience I've ever had -... Honestly the best banking experience I've ever had - seamless. It's got to the point that using my banking app, knowing what my income and expenses an... Read more Reviewed on: 18th June 2026
PMCM89's avatar
PMCM89

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19420)

Top quality app, customer service done right

5
Top quality app, customer service through chat instead of phone calls. No hidden fees on anything ever. Reviewed on: 18th January 2024

My family

5
I am very happy with monzo I have been with monzo for almost five years Reviewed on: 18th January 2024

Excellent and professional service experience

5
Excellent and professional service experience Reviewed on: 18th January 2024

Monzo is a good bank, i like using Monzo cos it didn...

5
Monzo is a good bank, i like using Monzo cos it didn't charge me anything when I go back and use it at my home country Reviewed on: 18th January 2024

A few years

5
I've been with Monzo for a few years and I've never had a problem. Keep doing what your doing! Reviewed on: 18th January 2024

I like monzo, I recommend this bank to my friends

5
I like monzo, I recommend this bank to my friends Reviewed on: 18th January 2024

Been using Monzo for years now!

5
Been using Monzo for years now!! Easy to use app , continuous development of the apps interface, interactive menus. easy to apply for loans with no hidden fees Reviewed on: 18th January 2024

Absolutely love it!

5
I initially used Monzo for going abroad but now I use it as my main bank account. I absolutely love the features in the app, particularly the ease of use and savings aspects. Reviewed on: 18th January 2024

Best bank around!

5
Every time I have asked Monzo for help they've always been fast to respond to my messages and they've also never not left me happy when they've looked into an issue. For me personally, they've always seemed to get down to the issue which is great from them! They've also got really amazing interest rates for plus users on savings pots too! Reviewed on: 18th January 2024

Good customer care and service since day one i have...

5
Good customer care and service since day one i have been used monzo bank since was founded till today never regretted Reviewed on: 18th January 2024

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