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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19402 reviews)

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4.93

Based on 19,402 reviews, last reviewed 28th Apr 2026

3226% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19402)

Having been a customer for over 5 years but dubious...

Having been a customer for over 5 years but dubious at the start but never had any issues even abroad and the pots and the app is fantastic don’t know what I would do without monzo because other apps seem slow in comparison! Reviewed on: 18th January 2024

I think Monzo is the best for communication

I think Monzo is the best app I've ever used. Their customer service is above and beyond. I've had a merchant dispute and they have kept me up to date with how it is going. The agents are friendly and professional yet human. I work for another bank and will only bank with Monzo! I've recommended them to many friends and family Reviewed on: 18th January 2024

Outstanding service, easy to use with savings paymen...

Outstanding service, easy to use with savings payments investments and cash back Reviewed on: 18th January 2024

Always helpful when speaking/ chatting online with s...

Always helpful when speaking/ chatting online with staff Reviewed on: 18th January 2024

Great bank easy online service.

Great bank easy online service. Highly recommend Reviewed on: 18th January 2024

Monzo and the app are brilliant.

Monzo and the app are brilliant. Everything is in there that i need in a well presented view. I have access to my current account, can view my mortgage details (external providers) investments and savings all in one place. The chat and help features are brilliant. I don’t need to use it often but when I do I can tell Monzo pays attention to how it returns search results in the “help” section, any search I run has had the right result returned with no scrolling through multiple results required. Big fan of Monzo. Reviewed on: 18th January 2024

Monzo is the best online banking I’ve ever used very...

Monzo is the best online banking I’ve ever used very organized Reviewed on: 18th January 2024

Member since Mondo

Have been a member since Mondo days and have always had great service Reviewed on: 18th January 2024

Get a Monzo account now

Been using Monzo for few years now and had no problems at all. Love the app, budgeting tools and resources especially the pot feature Reviewed on: 18th January 2024

Completely cannot praise this company enough.

Completely trouble-free, the site is easy to navigate and the updates are really useful for budgeting. Reviewed on: 18th January 2024

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