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MORE THAN: Car insurance (discontinued) reviews

Name: Car insurance (discontinued)
Rating: 1.59 (234 reviews)

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1.53

Based on 234 reviews, last reviewed 9th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

79%

Latest highest rating:

5

Good honest company Dealt with car insurance for change of cars immaculately Reviewed on: 12th September 2023

Latest lowest rating:

1

Insurers From Hell I fitted the device and all good. Decided to top up miles to be on the safe side and paid for 2000. extra miles. Teir next email failed to confirm top... Read more Reviewed on: 9th January 2024

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About this product

More Than has stopped selling new car insurance policies.

MORE THAN Car insurance (discontinued) reviews (234)

Review of the MORE THAN, Car insurance (discontinued):

Falsely cancelled policy

I took out a car insurance policy with more than smart wheels as it was the cheapest quote at the time and at the age of 18 you want to get on the road ASAP for work travel, etc. When I first rang to start my policy they said I needed to pay £845 basically just for them to say yeah we’ll insure you and then went on to paying a further £145 a month which as an apprentice is way too much but I managed. Then after about a month and a half I received an email saying I had been speeding and they were threatening to cancel my insurance, then not even 3 months after taking my policy out with them they send me another email falsely accusing me of speeding a second time and then said they were going to cancel my insurance altogether so I rang up and asked if there was anything I could do to which they said no as it had been confirmed with some team they’ve got who apparently assess the data the telematics box emits and say whether it’s right or wrong but after reading all the reviews from other young drivers who have gone with them it’s clearly a bullshit scam to rip off young drivers, make a load of money out of them then cancel their policy so they struggle to get insurance anywhere else and end up penny less for no apparent reason. Now I have received a from them saying I owe £28.12 with no explaination as to why I owe that amount and the letter even said they’d previously asked me for the amount when I’ve only even heard about it once on the “second” letter they had sent me regarding this payment. I rang up about it and they said if I don’t then it will affect my credit rating or some random crap they thought of at the time so I put in a complaint about it. 2 days later I got a phone call from them about this money I apparently owe and they said they’re willing to drop it if I remove my complaint however if I change my mind I can complain about it again in the next 6 months. Basically them admitting they were wrong to try and charge me this money and saying they’d write it off so they didn’t have to deal with the complaint. Everything they do and say it fake, stay away from these people, all they want is your money and to rip you off, as shown by WatchDog they are a con artists who’s black boxes show fake data which they use to penalise young drivers. STAY AWAY FROM MORE THAN! It’s a massive scam for any young driver! Reviewed on: 15th February 2018

Black-listed my details

AVOID AVOID AVOID! These morons took my deposit when i cancelled the insurance my self due to running out of miles and being quotes £850 for 1000 more miles which is silly! I was 17 at the time and they really need to ask themselves what 17 year old is capable of paying almost a grand every 1000 miles? The score system was stupid couldn't even do 30 mph without getting a bad score. Not to mention the usage! As a young driver, having your license is a sense of freedom to the start of an independent life. It is normal to go out frequently or to just go for a drive. I mean come on now that's why i paid 2.8k, TO USE MY VEHICLE TO DRIVE! This company is absolutely pathetic! When i had cancelled my insurance due to the reason above i did not get a single penny of my deposit back one bit! Total conniving thieves. How do you sleep at night scamming young drivers in the UK? Young people who struggle with finances; totally ripping them off, stripping away their minimum income. When i had tried to make another quote after cancellation i strongly believe they blacklisted my details on the database that insurance companies use to run previous records of your driving. Just so i could struggle searching for insurance again? How low could you really go? Forgot to mention they gave me two strikes for doing an alleged "3" mph over the speed limit which is absolutely fine according to the law! As according to ACPO guidelines the prosecuted limit is the speed limit plus 10 per cent plus 2mph, which means normally cases are only dealt with when the speed is 35mph and above. I was doing 33 guys! AVOID AVOID AVOID! Reviewed on: 24th May 2020

Georgel

Thanks you very much mi need money Reviewed on: 7th May 2020

Cancelled insurance during coronavirus

They cancelled my insurance during coronavirus outbreak without any reason and I had three months till my insurance policy was to finish they just want the money, not worth getting insured with them, they cancel you when they feel like it Reviewed on: 18th April 2020

They will cancel your insurance before even making a call

I made the admin error of emailing them the wrong doc to verify my no-claims bonus. Their token attempt at sorting out the problem was neither to send one single email or make one single phone call. They posted a letter that I missed and my goose was well and truly cooked. They cancelled my insurance and refunded me the remaining months and refused to allow me to send the missing doc and have me back with them. Now every insurance company wants to overcharge me because I have been refused by one of their mates- regardless of the reason. Their policy was cheap- and so was their service- which has ended up being very expensive for the rest of my car-insuring days. Avoid! Reviewed on: 23rd March 2020

Worst Comapny in the World!

Morethan are a scam company that tried to over double my renewal price to £3000. They take advantage of young drivers and their customer service is useless. Its like speaking to a brick wall. They also scammed me of my no claims bonus and paid out someone on a claim where i was not at fault. Save your self the hassle and avoid this company for insurance. Reviewed on: 10th March 2020

Can never log in

I can never sign in to my account I have changed my password loads of times, then try to log in a few days later , and it want let me. I want to buy a new car, to change my details on my account is free, but ring up and the charge u £25 pounds. I think they do this on purpose. Has anyone else had this problem Reviewed on: 18th February 2020

black box

a con from start to finish,do not use this company,stay away from the black box,once you have taken out the insurance,you have no option than to carry on,money making con Reviewed on: 11th February 2020

Useless

Had been waiting for my no claims for a week ,when I called again I explained I needed it as my new insurance would cancel me .I was told it would take 2 days to come through email , but no a week later ! And when I called and said it’s a joke other company’s do it there and then and asked to be put through to the department that do it I was told no ,if they ask again it’s going to take longer !!!!!!! When they finally sent it they sent it to the wrong email Address Reviewed on: 30th January 2020

The pros and cons

As a new young driver I took up the cheapest insurance which was more than smart wheels. To be honest, I can’t fault them for anything such as cancellations like others. My only fault with the ‘useage’ with the useage I just assumed it was just a curfew but later discovered you can only stop and start your car 6 times in 24 hours, you are also not allowed to drive long journeys, I got stuck in traffic one day after work coming home from my 25 minute journey took an hour and one minute to be exact and my useage score took the hit Curfew is 11pm to 5am which is better than most boxes. Speed tbh they let me go like 10mph over before marking me down Smoothness, couldn’t fault that and I’m not the best drivers, I question how I passed daily hah My only reason for cancelling was the useage as I like going on long journeys in the summer, and the 6 times stop and starting my car wasn’t convenient for me but if it is for you, I would recommend the box if you don’t mind the useable requirements Reviewed on: 29th January 2020

Awesome customer service and operations!

My insurance got cancelled due to me overlooking my policy details. My insurance got cancelled but I had great support and answers to my questions afterwards. Got an email a week later detailing my charges/fees which weren't much at all. Really good company. Reviewed on: 28th January 2020

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