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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.63 (1114 reviews)

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4.63

Based on 1,114 reviews, last reviewed 3rd Sep 2026

78% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

74%

15%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Great bank.

Great bank. No issues ever. Yet have issues with all other things at other banks Reviewed on: 12th April 2024

Nothing Nasty Ever Happens

They don’t charge expenses by not paying things without funds available to pay them. However they do alert you through text when funds are required to make payments. Reviewed on: 10th April 2024

Excellent online banking.

Excellent online banking, but shame branches have to close.Been with then for 30 plus years, never a problem. Reviewed on: 10th April 2024

They go over the top for their customers

They go over the top for their customers Reviewed on: 30th March 2024

Fantastic Bank.

Fantastic Bank. Excellent Service. Both the iPhone App and the Web App are SUPERB. Excellent Customer Support… Responsive, Knowledgeable, Helpful, Polite… what more could you want? Reviewed on: 29th March 2024

Branch Access

Great having access to a branch & real people to speak to about any issues. For everyday banking & savings advice so important to have people contact. Reviewed on: 28th March 2024

Basic current account, no major issues

Basic current account, no major issues, does what it promises. A basic bank account to get salary paid into. Reviewed on: 17th March 2024

Been with Nationwide 17 plus years.

Been with Nationwide 17+ years. Excellent web & iPhone Apps. Great customer service. Reviewed on: 15th March 2024

Using the card reader is bad

Using the card reader is bad Reviewed on: 15th March 2024

Improving a lot recently

They recently moved to face ID versus standard card reader so enjoying the app much more now! Reviewed on: 15th March 2024

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