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Nationwide: FlexAccount reviews

Name: FlexAccount
Rating: 4.45 (1013 reviews)

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4.45

Based on 1,013 reviews, last reviewed 27th Feb 2026

7000% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

73%

15%

Latest highest rating:

5

Ethical, trustworthy and I'm a member I moved to nationwide because I find the majority of other banks unethical but nationwide is not just ethical, it also is a building society and rewar... Read more Reviewed on: 22nd February 2026

Latest lowest rating:

1

The worst banking ever don’t do it The Nationwide is the worst banking ever. Don’t get fooled they’re nice because they give out free money! They have a problem with their banking app. ... Read more Reviewed on: 27th February 2026

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About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1013)

Superb account, fantastic reliable friendly bank.

Love Nationwide. As a relatively new customer, I'm so pleased I moved accounts to them. Reliable, friendly, supportive and good interests rates too. Always helpful in branch, works well online, and meets all my needs with ease. Reviewed on: 16th March 2023

very poor customer service

Someone wrongfully charged my account and I went overdrawn. The money was credited back a couple of days later. I had to pay bank penalty charges yhe custer helpline were atrocious. Only make as much for the bank. Closed account as a result. These claim to be a caring bank. Just got told to charge gge money back from the company making the mistake. Needless to say they refused to provide documentary evidence. I would not ever go near these bunch of charltans ever again. Even if they offered me £5000 to switch. The reason I am so frustrated was the way the helpline told me basically tuff luck it is your problem not ours.... Reviewed on: 16th March 2023

5% off at supermarkets

Great app and website. The 5% off at supermarkets is a bonus. Reviewed on: 16th March 2023

Great account

Great service in branch, great account with excellent benefits Reviewed on: 16th March 2023

Reliable service

I have been using this dank for many years never had any problems Reviewed on: 16th March 2023

Flexacount

Always good service, whether Online or in branch. Reviewed on: 16th March 2023

Brilliant

Great all rounder for current accounts, savings and credit cards. They are keeping branches open and provide for service. Reviewed on: 16th March 2023

simple and easy to use app

easy to use app to move money between accounts Reviewed on: 16th March 2023

Very customer focussed and approachable

Opened with a switch, much better than previous bank. Good app and web site. Good rates of interest with some products Reviewed on: 16th March 2023

The best bank!

Best bank with fantastic customer service. Reviewed on: 16th March 2023

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