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Nationwide: FlexAccount reviews

4.63
Based on 1,114 reviews, last reviewed 3rd Sep 2026
78% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
15%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
7%

Latest highest rating:

5

Longtime happy customer I have been with Nationwide for many years and always find them very helpful, and I like the fact that they have such a strong High Street presence - ... Read more Reviewed on: 3rd September 2026
Sarah J's avatar
Sarah J

Latest lowest rating:

1

Executor account hell with NBS Used Flex account as executor account to distribute estate according to Will. However Nationwide force you to drip feed small payments over days, addi... Read more Reviewed on: 26th May 2026
Colleen's avatar
Colleen

About this product

Nationwide’s FlexAccount is a current account with no monthly fee.

If you’re eligible for an overdraft, the first £50 is interest free. Nationwide will open a savings account for you with your new current account. Taking a current account with Nationwide makes you eligible for access to exclusive savings accounts.

Nationwide FlexAccount reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide FlexAccount reviews (1114)

Very good bank

4
Good customer support, wide range of products. Reviewed on: 21st February 2023

Fantastic, supportive banking

5
Never had any issues with Nationwide, they have been fantastic whenever I’ve needed to contact them. I recently had a fraud issue and they dealt with it quickly and most important, kindly. Impeccable customer service. Reviewed on: 21st February 2023

Fantastic bank

5
Very professional and highly recommend them Reviewed on: 21st February 2023

Flexible

5
Having been with nationwide for over 20 years, I've had numerous opportunities to make contact. Each time I have, the service has been exemplary Reviewed on: 21st February 2023

Great

5
Great bank and extras are easy to use and reliable Reviewed on: 21st February 2023

They are always so kind and ready to help

5
Ive had to go into the bank many times and all staff are always so lovely and accommodating. On a business and personal level they always have your best interests at heart Reviewed on: 21st February 2023

Competitive packaged account

4
A competitive packaged account which provides us with travel insurance and breakdown cover primarily at a good price. I would like to see interest offered on balances though. Reviewed on: 20th February 2023

Good Bank

5
Good Bank and have mortgage with nationwide over 10years. No troubles Reviewed on: 19th February 2023

Temperamental

3
On line banking app isn’t very reliable it freezes often and can be awkward to get into Reviewed on: 18th February 2023

Very happy

5
Iv been with nationwide for 20 years now and I won’t ever stop using them Reviewed on: 16th February 2023

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