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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.01 (210 reviews)

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4.01

Based on 210 reviews, last reviewed 24th Mar 2026

700% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

60%

21%

12%

Latest highest rating:

5

Help with Credit Card Fraud Nationwide have helped me many times when I’ve been concerned about fraud on my credit card. They have always been professional, kind and extremely he... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Arrogant man from the disputes team Arrogant man from the disputes team told me they couldn't look into my chargeback claim, gave a list of excuses culminating in my evidence not being g... Read more Reviewed on: 2nd March 2026

Read all reviews See your review

About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (210)

Review of the Nationwide, Credit card:

Good for using on holiday

Excellent exchange rates and charges for using abroad. Reviewed on: 11th April 2023

Avoid !!!!!!

Really poor customer service from this place. Treated poorly in branch by a rude member of staff who was very arrogant. Raised this with their customer service Tanya Pisani who offered a boris special “lessons will be learned” - absolutely disgusting customer service. Avoid and bank elsewhere !!! Reviewed on: 24th May 2022

Unprofessional CSR and managers

Shady, shady employees.... I am sure Nationwide Bank is a great bank but it is run by unprofessionals and uneducated people that probably never graduated high school. This is managed by people in New York or New Jersey who are uneducated and use the word "Axe" when using the word "Ask!" You can't reason with people that are uneducated that are also unprofessional. Nationwide Credit Card tried to side with the merchant even when I provided all the information they requested. I continued the dispute for over a year and I eventually won my dispute. In the end, this was pointless. They sent me a letter telling me credit will be returned to my credit card but Nationwide never gave me credit. I left countless messages for several managers and no one called me back. Then they reported to Experian that I did not pay my credit card that ruined my credit score. Reviewed on: 24th May 2022

Great if going abroad

Excellent exchange rates if using abroad. Reviewed on: 4th April 2022

Perfect

Good interest rate, good app, good service! Perfect! Reviewed on: 11th March 2022

Going extra mile

Real people to deal with and they genuinely help Reviewed on: 11th February 2022

Had no issues

We have had no issues with this card or company Reviewed on: 8th February 2022

Great customer service.

U.K. based call centres, who are quick to answer the phone and assist with any problems. Reviewed on: 13th January 2022

Great company

Nationwide never let you down. Been with them years. They value loyalty which is appreciated Reviewed on: 28th March 2021

Good expirencevti deal with transactions

Best ever, well presented company who deal with finances so far. Excellent presentation to quality service Reviewed on: 13th March 2021

A simple credit card

An easy to manage, no frills, credit card- does the job! Reviewed on: 8th February 2021

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