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Nationwide: Credit card reviews

Name: Credit card
Rating: 3.95 (214 reviews)

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3.95

Based on 214 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

60%

21%

12%

Latest highest rating:

5

Great all around financial organisation. Great all around financial organisation. Good service and products, and great current account and credit card for international use, without fees and ... Read more Reviewed on: 20th April 2026

Latest lowest rating:

1

Arrogant man from the disputes team Arrogant man from the disputes team told me they couldn't look into my chargeback claim, gave a list of excuses culminating in my evidence not being g... Read more Reviewed on: 2nd March 2026

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About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

Nationwide Credit card reviews (214)

Review of the Nationwide, Credit card:

Good for using on holiday

Excellent exchange rates and charges for using abroad. Reviewed on: 11th April 2023

Excellent service

Brilliant product tdjDvzjxffnzgnxfjxfhtjz Reviewed on: 14th January 2023

Excellent company

A wonderful company with very helpful staff Reviewed on: 11th January 2023

Been with this society for almost 30 yrs. There is still none better.

Whilst Overdrafts are regulated and have to be charged at ridiculous rates, (42%) Nationwide offers a very broad range of competitive products, is fair, transparent and their staff are absolutely spectacular. If I had to pick a favourite branch, it would be the one at Southside Shopping Centre. This was not ideal, during the pandemic, but this branch is easily accessible, especially for disabled customers, is up-to-date with technology. (ATM Deposits of cash appear instantly on your account, for example) and the staff outstanding. At busier times, mainly lunch, it can be a little frustrating, as queues tend to form, but most other times, you can be in and out in under 10 mins. Also, very convenient for retailers who use the Shopping Centre, as they can get their deposits banked without even leaving the centre. I have to admit, Nationwide are slow to realise their potential in this area. Reviewed on: 12th June 2022

Horrendous!!

My fiancé and I are purchasing a house in America. He needs to transfer funds to the States in order to do this. Because of that, Nationwide started a fraud investigation which we had no problem with. What we do have a problem with is that they started it without any of the legal documents. We actually provided them of our own accord. This “investigation” has been going on and on causing us to missed our actual closing date. Not only do you never get to talk to the same person twice, but everyday you get a different story. One person will call and say, ok you’re good to go. Next day you get someone else and the nightmare begins again. Apparently it does not matter if you’ve submitted the legal paperwork or not. They will still freeze your account and prevent you from using your own funds to secure a residence. Reviewed on: 2nd June 2022

Avoid !!!!!!

Really poor customer service from this place. Treated poorly in branch by a rude member of staff who was very arrogant. Raised this with their customer service Tanya Pisani who offered a boris special “lessons will be learned” - absolutely disgusting customer service. Avoid and bank elsewhere !!! Reviewed on: 24th May 2022

Unprofessional CSR and managers

Shady, shady employees.... I am sure Nationwide Bank is a great bank but it is run by unprofessionals and uneducated people that probably never graduated high school. This is managed by people in New York or New Jersey who are uneducated and use the word "Axe" when using the word "Ask!" You can't reason with people that are uneducated that are also unprofessional. Nationwide Credit Card tried to side with the merchant even when I provided all the information they requested. I continued the dispute for over a year and I eventually won my dispute. In the end, this was pointless. They sent me a letter telling me credit will be returned to my credit card but Nationwide never gave me credit. I left countless messages for several managers and no one called me back. Then they reported to Experian that I did not pay my credit card that ruined my credit score. Reviewed on: 24th May 2022

Great if going abroad

Excellent exchange rates if using abroad. Reviewed on: 4th April 2022

Perfect

Good interest rate, good app, good service! Perfect! Reviewed on: 11th March 2022

Going extra mile

Real people to deal with and they genuinely help Reviewed on: 11th February 2022

Had no issues

We have had no issues with this card or company Reviewed on: 8th February 2022

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