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Nationwide: Credit card reviews

Name: Credit card
Rating: 4.17 (198 reviews)

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4.11

Based on 198 reviews, last reviewed 5th Sep 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

21%

11%

Latest highest rating:

5

Easy to use and understand, especially as a first cr... Easy to use and understand, especially as a first credit card. I like how it is all able to be accessed online, and you can transfer money between acc... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Don't believe their hype I have a credit limit of £5000 on a credit card. Never use it all, always only about £1200. So this month paid an amount (that was the full amount) of... Read more Reviewed on: 29th January 2025

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About this product

Nationwide’s purchase and balance transfer credit card offers 0% interest on all purchases and balance transfers for 15 months.

The 0% interest also applies to spending abroad. You can apply if you have a Nationwide current account, savings account or mortgage. You can’t apply if you already have a Nationwide credit card.

Nationwide credit card reviews help you find out what it’s really like to be a customer. If you’ve used Nationwide before, you can also leave a review and share your experience.

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Nationwide Credit card reviews (198)

Unprofessional CSR and managers

Shady, shady employees.... I am sure Nationwide Bank is a great bank but it is run by unprofessionals and uneducated people that probably never graduated high school. This is managed by people in New York or New Jersey who are uneducated and use the word "Axe" when using the word "Ask!" You can't reason with people that are uneducated that are also unprofessional. Nationwide Credit Card tried to side with the merchant even when I provided all the information they requested. I continued the dispute for over a year and I eventually won my dispute. In the end, this was pointless. They sent me a letter telling me credit will be returned to my credit card but Nationwide never gave me credit. I left countless messages for several managers and no one called me back. Then they reported to Experian that I did not pay my credit card that ruined my credit score. Reviewed on: 24th May 2022

Great if going abroad

Excellent exchange rates if using abroad. Reviewed on: 4th April 2022

Perfect

Good interest rate, good app, good service! Perfect! Reviewed on: 11th March 2022

Going extra mile

Real people to deal with and they genuinely help Reviewed on: 11th February 2022

Had no issues

We have had no issues with this card or company Reviewed on: 8th February 2022

Great customer service.

U.K. based call centres, who are quick to answer the phone and assist with any problems. Reviewed on: 13th January 2022

Great company

Nationwide never let you down. Been with them years. They value loyalty which is appreciated Reviewed on: 28th March 2021

Good expirencevti deal with transactions

Best ever, well presented company who deal with finances so far. Excellent presentation to quality service Reviewed on: 13th March 2021

A simple credit card

An easy to manage, no frills, credit card- does the job! Reviewed on: 8th February 2021

Thieves and liars!

Nationwide credit card are the worst company I have ever dealt with. They have charged me over £170 for a balance transfer that they NEVER made for me and after 1.5 years of going back and forth with a million different departments they still refuse to give me a refund. I have made several complaints to them, but none of my complaints have been given a FINAL RESPONSE! When I spoke to the financial ombudsman, they advised me that NATIONWIDE ARE LEGALLY OBLIGED TO SEND ME A FINAL RESPONSE LETTER. Yet they refuse. Every time I call them they tell me that the case has been closed without even providing me with a final response letter. What a joke of a building society! I wish I never left Santander! I do not recommend Nationwide to anyone! ESPECIALLY NATIONWIDE CREDIT CARD. CROOKS! Reviewed on: 7th December 2020

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