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NatWest: Advantage Gold reviews

4.46
Based on 364 reviews, last reviewed 3rd Apr 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
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16%
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1%
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4%

Latest highest rating:

5

They are great. They are great. I have been with them for years as they have never put a foot wrong, so I have never wanted to leave, even though there are financial ... Read more Reviewed on: 3rd April 2025
linda dunford's avatar
linda dunford

Latest lowest rating:

1

platinum travel insurance beware, nobody want to be broken into on holiday,but when it happens you expect help from the big names like NATWEST you trust Start with the auto response Ca... Read more Reviewed on: 19th May 2023
RUSSELL HAMBLETON's avatar
RUSSELL HAMBLETON

About this product

The NatWest Advantage Gold is a paid-for current account available to residents of Jersey, Guernsey, Gibraltar and the Isle of Man. Account holders can benefit from free travel insurance and private motor excess insurance. There’s also a 24/7 concierge service to assist customers in booking flights, holidays and more.

There are a range of advantage cards on the market, each with different features and benefits, so it pays to do your research. Find out how satisfied NatWest customers are with its offerings by reading our NatWest Advantage Gold reviews.

Discover why account holders chose Advantage Gold and how long they’ve had the account. Learn more about the features and benefits and whether customers feel they’re worth the monthly fee. Read about the mobile banking app and the features it provides. Learn about genuine customer service experiences to find out how well NatWest treats its account holders. Make an informed decision about your new current account by reading our NatWest Advantage Gold reviews.

If you have an Advantage Gold account, share your experience with others on Smart Money People and help others doing their research. How long have you had the account and is it your main bank account? What drew you to the Advantage Gold and have you been satisfied so far? Which benefit is your favourite? Is there anything you feel could be improved? Would you recommend the account to your family and friends? Whether good or bad, write an honest NatWest Advantage Gold review today. Together, we can help people like you make better financial decisions.

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NatWest Advantage Gold reviews (364)

Avice re rewards account

5
My husband was very reticent to change to a rewards account, but the member of staff worked out the amount of income it would generate so that I could take it home and show him. The fact he could consider it without pressure , led to a favourable outcome - Well done NW Reviewed on: 3rd February 2017

Expensive

3
I was asked to have this type of account years ago and the monthly cost keeps rising. I've never had to use the rewards and I never asked for them. You'd be better off sticking to a basic account Reviewed on: 13th January 2017

Solid performance

4
I use the NatWest IPhone app more than once a day and I find it to be very reliable and rewarding. I'd recommend it to anyone! Reviewed on: 4th January 2017

Advantage Gold

4
In terms of accessibility and customer service, NatWest are really strong. The banking app is fantastic and when I have dealt with online customer service advisors have been very helpful on the numerous occasions I have used them I never need to call as they can do everything I need online. Reviewed on: 3rd January 2017

No problem banking

4
no problems with Nat West - been with them a long time Reviewed on: 2nd January 2017

Fantastic

5
Excellent customer service, banking facilities etc would certainly recommend to friends and family. Reviewed on: 24th December 2016

Direct debit

3
Use the account for bills & credit card only. No problems had Reviewed on: 24th December 2016

Geat bank but alot of bad points

4
Great bank but... been charged £126 for .27pence ovee drawn with out telling me. They said i didnt have phone insurance with them anymore so i got it some were else. U til after 12 months and then they said i did have it. Bad customer serice Reviewed on: 10th June 2016

Loyal customer

2
I have been with Natwest for 20 years and use them for my main banking. I have an advantage gold account. I have been told they no longer do this account anymore so have changed me to another account with different terms and conditions and charges! They also keep changing the terms and conditions for the add on that I pay for which is for break down cover, phone insurance etc. So one minute your insured the next your not. Certainly looking at taking my money elsewhere. Reviewed on: 26th April 2016

Leaving Advantage Gold Account Easily

4
Had to complain about fees on my account in order to leave however Natwest responded to complaint quickly and professionally. I received a refund and a different account was offered. Good service, bad account. Reviewed on: 18th February 2016

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