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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.52 (2123 reviews)

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4.52

Based on 2,123 reviews, last reviewed 26th Feb 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Quick and easy to use

Simple quick and easy to use especially for us older people Reviewed on: 1st March 2023

Natwest-modern banking keeping up with the current times.

I have been a customer with Natwest for approximately 4 years having switched over from another Bank and it has been the most amazing, easy banking experience for Me. Cora is amazing, whenever I have spoken to any advisor they have always helped me to solve my problems. I have never had an issue speaking to an advisor on the phone. The app itself is easy to navigate, user friendly, allows me to switch between different accounts has many features that saves me personal trips to the bank. I am not Tech savvy and even I feel comfortable when accessing the App and taking advantage of it's features. The app itself feels personal to the user and most importantly I feel my money is safe with Natwest with all of it's safety/security features such as face recognition, approving transaction features without it being too much of an obstacle for me to access my own accounts. I Feel Natwest keeps evolving keeping up with the current times. Forever recommending Natwest. Keep up the good work. Reviewed on: 1st March 2023

Flexibility

NatWest has been good with for me, I am able to access it where I go. with my battery full, customer services are available and sort all concerns that I have raised. Reviewed on: 1st March 2023

Very good banking services

I've been a natwest customer for over 15 years. They have been very supportive, informative and deliver very good service throughout the years I have been with them as a student and a graduate. Reviewed on: 28th February 2023

Best bank product

Fast account opening and incredible support Reviewed on: 28th February 2023

NatWest Highly recommended

I highly recommend NatWest I have banked with them a long time and thay have my trust Reviewed on: 28th February 2023

Excellent online banking

Don’t have any problems with the online service. Good team and service. Reviewed on: 28th February 2023

Helpful

Helpful, quick, easy and just really useful. Reviewed on: 28th February 2023

Great local bank

Have recently had to change phone and the changeover use has easy and the bank app very helpful. Reviewed on: 28th February 2023

Highly recommend

I've been with Natwest around 17 years now and never had an issue. The app makes life so much easier. Reviewed on: 28th February 2023

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