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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

5
I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Best and only the best my bank

5
Service good , personal are kind and helpful .I really love this bank . Reviewed on: 25th February 2023

Lifetime Bank

5
I have banked with Natwest since I was 12 years old, I'm now 51! They have ALWAYS been fantastic in every way. Reviewed on: 25th February 2023

Easy to use, excellent service

5
Always fast and simple to use,very secure Reviewed on: 25th February 2023

Service

4
Great customer service at the Macclesfield branch. Staff very friendly and helpful Reviewed on: 25th February 2023

Trust Nat West they're the Best

5
I find banking with Nat West so easy. If I have a query or concern, the staff go above and beyond to help. The apps are easy to navigate, even for me at 69! Keep doing what you're doing Nat West, you are the best. Reviewed on: 25th February 2023

Great banking app

4
I can use the app to withdraw money without my card. Reviewed on: 25th February 2023

Good reliable service

5
Good pleasant staff always helpful and polite on phone and in branch just how a bank should be Reviewed on: 25th February 2023

Easy to use

5
Easy to open my bank account Simple to understand the app Helpful Reviewed on: 25th February 2023

Brilliant bank

5
This bank is so helpful,they treat there clients with the up most respect,fantastic Reviewed on: 25th February 2023

Review

4
Have been with natwest since I was a teenager, services and customer service are excellent Reviewed on: 25th February 2023

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