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NatWest: Everyday account reviews

Name: Everyday account
Rating: 4.52 (2123 reviews)

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4.52

Based on 2,123 reviews, last reviewed 26th Feb 2026

1800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

78%

13%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026

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About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Good banking service

It has a saving pot too which is quite good, i like their customer service as well. Reviewed on: 22nd February 2023

Great

They are doing a great job, excellent Reviewed on: 22nd February 2023

Amazing NatWest

High professionalism always, you can find to the NatWest Bank Reviewed on: 22nd February 2023

Simple as

Very clear and easy to use, please don't change anything Reviewed on: 22nd February 2023

Brilliant service

Really friendly staff, always help to help no matter how busy they are Reviewed on: 22nd February 2023

Fantastic Help

They gave me enough time to speak on the phone because of my stammer. Reviewed on: 22nd February 2023

Love this Bank

Opened a new account and the process was really good. Now enjoy banking with the Natwest. Really nice staff too. Reviewed on: 22nd February 2023

User friendly Apps

Really pleased I transferred from Santander to NatWest approximately 5 years ago. The mobile app is really easy to use and new features appear regularly to assist with life requirements. Reviewed on: 22nd February 2023

Great bank

Never any issues, great customer service reps Reviewed on: 22nd February 2023

Very good

My app works well and the help on it it good Reviewed on: 22nd February 2023

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