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NatWest: Everyday account reviews

4.52
Based on 2,123 reviews, last reviewed 26th Feb 2026
1800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Easy to use app, convenient everyday account. Easy to use app, convenient everyday account. However, customer service can be a hit or miss Reviewed on: 19th February 2026
Xenia G's avatar
Xenia G

Latest lowest rating:

1

Frighteningly bad Extremely poor customer service and frighteningly bad to be made promises which never are fulfilled. Reviewed on: 26th February 2026
Mr S's avatar
Mr S

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2123)

Review of the NatWest, Everyday account:

Easier than before to use

5
I am more confident now as I have updated my email and details,which was not really easy to begin with but once finished I felt more comfortable with the app also I have chosen a new savings account recently,which normally would mean having to go to the bank in the next town as my local branch closed a while ago. I’m am very pleased with this app. Reviewed on: 3rd March 2023

Great banking!

5
Easy, simple banking with the app and online banking. Reviewed on: 21st February 2023

Good service

5
I've been with this bank for quite a few years and I have been very happy with it . The staff are very helpful Reviewed on: 21st February 2023

outstanding

5
love natwest, great bank, very accessible and customer service is great Reviewed on: 21st February 2023

The best among the rest

5
So Far I Have Encountered Any Difficulties I Can Say The Bank is Good and Excellent Reviewed on: 21st February 2023

Great service, quick solution

5
Any problems or issues I’ve had have always been quickly sorted and well explained Reviewed on: 21st February 2023

great bank

4
excellent service in the many years ive been. a customer disapointed however with the dispute a payment side because they never respond to emails Reviewed on: 21st February 2023

No frills current account

3
I have no DD or use for this account other than the fact there’s an actual branch in my town Reviewed on: 21st February 2023

Excellent

5
Very very helpful bank all time Reviewed on: 21st February 2023

Brilliant bank

5
Very polite helpful seats willing to get stuff sorted Reviewed on: 21st February 2023

Modern up to date app

4
Free basic account for everyday spending and making regular savings Reviewed on: 21st February 2023

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