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NatWest: Everyday account reviews

4.52
Based on 2,120 reviews, last reviewed 12th Feb 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
13%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
3%

Latest highest rating:

5

Natwest is innovative - making banking easy As someone who's used most of the UK banks, to me Natwest stands out from the rest in terms of it's innovation and customer care. They really do seem ... Read more Reviewed on: 12th February 2026
Homeowner's avatar
Homeowner

Latest lowest rating:

1

NatWest: Where Digital First Means Customer Last I’ve been a long-standing NatWest customer, and this has been the worst banking experience I can remember. After my father passed away in December, I ... Read more Reviewed on: 7th February 2026
Gareth's avatar
Gareth

About this product

The NatWest Everyday account is a basic current account.

There’s no monthly fee for the Everyday account. If you meet the eligibility criteria, you can get a short-term overdraft. Manage your account online or via the NatWest mobile app.

NatWest Everyday account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Everyday account reviews (2120)

Review of the NatWest, Everyday account:

Good link to all accounts and easy to use

5
I have a saver link to my NatWest main account and the interest is good and options to add more money each month with rounds up. It’s easy to access and switch between accounts with NatWest and easy to transfer money back and forth if needed. Lots of info on the app and very informative. Reviewed on: 18th March 2025

Excellent service.

5
Excellent service. Superb products. Reviewed on: 12th April 2024

The best, my son he loves it so much.

5
The best, my son he loves it so much. Reviewed on: 8th April 2024

Wouldn’t bank anywhere else

5
Simple easy and trustworthy. Been with NatWest over 15 years Reviewed on: 6th April 2024

Terrible IT systems and terrible customer service.

1
Terrible IT systems and terrible customer service. I opened a new account a week ago am still not able to view my account. I've tried contacting their customer help line but they say that they are unable to do anything, all queries must go through their AI chatbox 'Cora'. I have tried contacting them through Cora but it's terrible, sometimes unresponsive, and was never helpful. Reviewed on: 25th March 2024

Smart Banking

5
Love their get cash service, it’s a game changer for new banking customers. Reviewed on: 16th March 2024

My experience with Nat west has been a family affair...

5
My experience with Nat west has been a family affair as all members of the family have had accounts with them for many years and found them very helpful in all aspects over many years Reviewed on: 1st March 2024

Basic Banking Product Limited Digital Experience

2
NatWest offers a decent off the shelf banking current account. There are limitations in the user experience from a digital experience given the limited and non intuitive design. It does however have the benefit of being a bank that offers classic in branch experience. Poor on digital but a reasonable bank to have in addition to your digital bank. Reviewed on: 29th February 2024

The banking on line is really good.

5
The banking on line is really good. The loss of branches is a shame and makes things like helping older relatives with their banking difficult. The app is brilliant And I think Nat West is ahead of other banks my family use as it rarely goes wrong. There could be more incentives like avoid points. Reviewed on: 25th February 2024

Very honest and helpful and always know their buisness

5
Very honest and helpful and always know their buisness Reviewed on: 22nd February 2024

It's OK and the app is easy to use

4
It's OK and the app is easy to use Reviewed on: 21st February 2024

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