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NatWest: Business Banking reviews

Name: Business Banking
Rating: 3.09 (193 reviews)

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2.72

Based on 193 reviews, last reviewed 8th Apr 2025

500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

42%

Latest highest rating:

5

I am a new business customer with NatWest and so far... I am a new business customer with NatWest and so far my experience with them and the app has been excellent Reviewed on: 28th March 2025

Latest lowest rating:

1

Unwanted account still open since 2023 Requested my application be cancelled due to ridiculous questions being asked during application process - not only did they proceed to open the accou... Read more Reviewed on: 8th April 2025

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About this product

NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of NatWest business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

NatWest Business Banking reviews (193)

Review of the NatWest, Business Banking:

Brilliant!

My company has banked with RBS Commercial in Birminghan for over 5years. We switched from HSBC as they were awful and we have never looked back. The attention to detail, personal service and support has been second to none! If only all banks were like Natwest. Our relationship manager Mark Stuart is superb. Reviewed on: 22nd December 2014

Am so disappointed in NATWEST

Gone are the days of helpful banking. They placed a restriction on a personal account and business account. They dont even inform you. And Then they don't even respond to emails. Or acknowledge them The whole department is 1 person. They dont even provide a contact number. Will be taking my banking elsewhere. HSBC seem a much more professional option. Reviewed on: 31st March 2023

The best and the most easiest online banking

NatWest has the most easy and straightforward online banking platform in UK Reviewed on: 20th March 2023

Brilliant and easy to use

Absolutely the best app for banking Reviewed on: 17th March 2023

Costumer

Very good now problem sped of service Reviewed on: 16th March 2023

So easy to use and navigate the online banking app!

I've been able to set up multiple bank accounts to fill my needs within minutes. Reviewed on: 14th March 2023

Business banking

Using the nat West mobile app to run our business is essential. It also connects to our accounting app seamlessly. I can do everything on my phone at a touch of a button. Really amazing. Thanks natwest! Reviewed on: 13th March 2023

Been with natwest for over 40 years, very helpful staff

Brilliantservice always happy to help Reviewed on: 13th March 2023

Good

Good very very good I have bank natWest Reviewed on: 13th March 2023

Really bad,can't talk to relevant people

Twenty years with them,now asking for proof who we are,they have birth certificates, marriage certificate and copy bills with name on still not happy,driving us to total madness Reviewed on: 8th March 2023

Helpful when needed

Business banking kept simple but helpful when needed Reviewed on: 24th February 2023

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