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NatWest: Business Banking reviews

2.69
Based on 195 reviews, last reviewed 12th Jan 2026
No new 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
9%
See only 3 star reviews
6%
See only 2 star reviews
1%
See only 1 star reviews
42%

Latest highest rating:

5

I am a new business customer with NatWest and so far... I am a new business customer with NatWest and so far my experience with them and the app has been excellent Reviewed on: 28th March 2025
Judith P's avatar
Judith P

Latest lowest rating:

1

Terrible service to Almshouse in St Albans. We are an old established Almshouse in St Albans and have banked with Natwest for many years. 2 of our Trustees died, so we need to alter our banking ... Read more Reviewed on: 12th January 2026
Lathberyes's avatar
Lathberyes

About this product

NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of NatWest business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

NatWest Business Banking reviews (195)

Review of the NatWest, Business Banking:

Personalised and supportive banking

5
Having been a personal banking customer of NatWest for over 5 years, I opened a business bank account to set up my new Ethnic/Asian Maternity Wear & Nursing Wear business - Indi Mamma. It's been a smooth process and really refreshing to be able to go into my local branch for help with international payments, as well as an easy process applying for funding to facilitate the growth of my business. Reviewed on: 25th July 2017

Good

5
Good very very good I have bank natWest Reviewed on: 13th March 2023

Really bad,can't talk to relevant people

1
Twenty years with them,now asking for proof who we are,they have birth certificates, marriage certificate and copy bills with name on still not happy,driving us to total madness Reviewed on: 8th March 2023

Helpful when needed

5
Business banking kept simple but helpful when needed Reviewed on: 24th February 2023

The best bank at all

5
I an with natwest bank for more in 7 years my first bank and I find it very physical and help fully for everything thanks natewst Reviewed on: 24th February 2023

Simply the best

5
Easy to use, I have under control everything! Reviewed on: 23rd February 2023

Mu first bank

5
I am happy to work with Natwest. I choosed it first then still using. They are always support small business well. Reviewed on: 22nd February 2023

Very good

5
I like online banking because it made my life easier Reviewed on: 21st February 2023

Best app

5
Easy to use local to international payment very easy to use it’s excellent Reviewed on: 21st February 2023

best app nice and easy!!

5
always fast and good coustomer service Reviewed on: 20th February 2023

Excellent Banking App

5
It’s been an amazing experience banking and using the banking app, easy and user friendly. Reviewed on: 20th February 2023

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