Paid advertisement
Smart Money People Logo
Newsletter

NatWest: Fixed Rate Mortgage reviews

4.62
Based on 205 reviews, last reviewed 14th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

Remortgage with customer focused interests! Took out a remortgage after previous one ended fixed term. Natwest provided an offer, the interest rates then dropped and so was the interest rate on ... Read more Reviewed on: 14th June 2026
Maria De-Ninis's avatar
Maria De-Ninis

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (205)

Review of the NatWest, Fixed Rate Mortgage:

Mortgage

5
My first home was mortgaged with Halifax and my current home is mortgaged with NatWest. I never had a bad word to say about Halifax but I would say that NatWest have been more incontact. The app is really quite good as I can see exactly where my mortgage stands and I can access this at anytime, their call centre staff seem knowledgeable and the waiting time hasn't been too long when I've needed to phone. The only thing I would say is that some of their processes are a bit in the stone age... Like having to send a written letter in to update your contact details? There's no real reason why the call centre staff should be prevented from updating your details over the phone but I suppose it did make me find out where my local postbox is! Reviewed on: 5th March 2023

Mortgage rate

4
Gave us warning early in advance to renew our fixed mortgage. With a great deal. Reviewed on: 18th February 2023

Buy to let

4
Getting a buy to let mortgage online was simple and I got a great rate Reviewed on: 18th February 2023

Mortgage

5
Application completed on zoom, adviser found us a mortgage cheaper than last deal so very happy. Reviewed on: 18th February 2023

Never let me down

5
20+ years later I still think NatWest is the best. Reviewed on: 18th February 2023

Easiest way for mortgage renewals

5
Make life easy and stress free, has mortgage with NatWest for over 8 years, no issues, good rate, easy access to the account and few clicks for renewal, already recommended to friends. Reviewed on: 18th February 2023

Good review

5
Excellent to bank with and friendly staff who always wanting to go the extra mile when needing help Reviewed on: 18th February 2023

Mortgage

5
Fast and friendly in processing my mortgage application no hustle Reviewed on: 18th February 2023

great bank to bank with

5
I was so nervous getting my Frist mortgage natwest helped me very step of the way and updated me regularly the process was so smooth Reviewed on: 18th February 2023

Easy

5
Excellent service whatsoever u need help they always available Reviewed on: 18th February 2023

Superb Customer experience

5
Made so easy to transfer my mortgage from another provider to Natwest Reviewed on: 17th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Rooster card

    from NatWest 4.76 from 17656 reviews
    NatWest
  • Reward Account

    from NatWest 4.64 from 990 reviews
    NatWest
  • Instant Saver

    from NatWest 4.63 from 150 reviews
    NatWest
    View all products