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NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.62 (205 reviews)

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4.62

Based on 205 reviews, last reviewed 14th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

73%

13%

Latest highest rating:

5

Remortgage with customer focused interests! Took out a remortgage after previous one ended fixed term. Natwest provided an offer, the interest rates then dropped and so was the interest rate on ... Read more Reviewed on: 14th June 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

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About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (205)

Review of the NatWest, Fixed Rate Mortgage:

Mortgage

My first home was mortgaged with Halifax and my current home is mortgaged with NatWest. I never had a bad word to say about Halifax but I would say that NatWest have been more incontact. The app is really quite good as I can see exactly where my mortgage stands and I can access this at anytime, their call centre staff seem knowledgeable and the waiting time hasn't been too long when I've needed to phone. The only thing I would say is that some of their processes are a bit in the stone age... Like having to send a written letter in to update your contact details? There's no real reason why the call centre staff should be prevented from updating your details over the phone but I suppose it did make me find out where my local postbox is! Reviewed on: 5th March 2023

Excellent

Broker recommended natwest and I'm glad they did. Great rate and leant us more than we expected Reviewed on: 2nd January 2020

NatBest

Best mortgage company in the UK Reviewed on: 8th December 2019

Worst Banking Experience Ever

No communication, no mortgage, terrible customer service. Reviewed on: 2nd December 2019

Great service

Recently had a change in equity on my mortgage, very helpful service from start to finish. Everything was clearly explained and made the whole process simple and stress free. Reviewed on: 22nd November 2019

Best by far

The best price for us by far. Love how it can be viewed from the banking app to so you can keep an eye on things. Reviewed on: 21st November 2019

A child is not a long-term debt!

Finding the right mortgage is already hard enough but banks seem to making it even harder when calculating the affordability check when you have children! Nursery fees are expensive, we all know that, but when you have a government that provides support, that should count as an income (sure if it counts for tax!), majority said that Gov help may not last therefore is not guaranteed but a child being out of a full time care is guaranteed when they enroll in school! NatWest was the only bank who understood that this expense only lasts a short period of time and approved that a couple with two full time jobs could afford a mortgage as it was less than what we were paying for rent for at least the past five years. Thanks Natwest for allowing my family to enjoy our first little corner! Reviewed on: 20th November 2019

Good rates act online experience

Rates are great. Online experience is avg at best. Not the level of security I would expect in this day and age. Reviewed on: 10th November 2019

Quick and easy process to make moving easy.

My wife and I used NatWest for our mortgage on our first house. Brilliant service and gave us a very competitive rate. Not looked back and would recommend highly. Reviewed on: 7th November 2019

Really easy

Easy to set up, and I can see the live balance in my banking app. Reviewed on: 23rd April 2019

Great product.

We are extremely happy with our Natwest mortgage. Easy to set up and lowest rates we could find. Reviewed on: 15th April 2019

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