Write a review

Go to business site

NatWest: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 4.29 (198 reviews)

View other NatWest products

4.18

Based on 198 reviews, last reviewed 25th Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

13%

14%

Latest highest rating:

5

Competitive rates and great customer service Competitive rates and great customer service Reviewed on: 25th January 2026

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024

Read all reviews See your review

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (198)

Review of the NatWest, Fixed Rate Mortgage:

A child is not a long-term debt!

Finding the right mortgage is already hard enough but banks seem to making it even harder when calculating the affordability check when you have children! Nursery fees are expensive, we all know that, but when you have a government that provides support, that should count as an income (sure if it counts for tax!), majority said that Gov help may not last therefore is not guaranteed but a child being out of a full time care is guaranteed when they enroll in school! NatWest was the only bank who understood that this expense only lasts a short period of time and approved that a couple with two full time jobs could afford a mortgage as it was less than what we were paying for rent for at least the past five years. Thanks Natwest for allowing my family to enjoy our first little corner! Reviewed on: 20th November 2019

Information

It provides me with all information o need without needing to make a phone call. Reviewed on: 20th February 2023

Excellent service

I have been a NatWest customer for over 20 years now and the level of service is good and to a very high standard. The bank always keeps me up to date with new offers and promotions which is extremely valuable in the current UK financial climate. The Stafford branch are always welcoming and the staff are extremely professional and approachable. Thank you to everyone. Steve F Reviewed on: 20th February 2023

Great mortgage

Great customer service and best mortgage for me. Easy to renew and no issues Reviewed on: 20th February 2023

Mortgage

I have paid off a lot more monthly on my mortgage to pay it off earlier Reviewed on: 20th February 2023

Never been anywhere else!!

Always been happy with the rates that I've been offered, always kept well informed and looked after. Thank you. Reviewed on: 20th February 2023

Mortgage and customer service

I am very happy with the mortgage process, the fixed rate is cheaper and the customer service are very good. Reviewed on: 19th February 2023

Customer service

Staff always on hand to help you xx Reviewed on: 19th February 2023

Fast and straightforward

Mortgage application is simple and straightforward Reviewed on: 19th February 2023

Fantastic 1st Mortgage with NatWest

Our experience with our NatWest mortgage has been fantastic. Thank you NatWest. You were so good, we’re staying for another 2 years. Reviewed on: 19th February 2023

Got a great deal

Hope to get another in a year's time Reviewed on: 19th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Virgin Money 3.25 from 91 reviews
Fixed Rate Mortgage
from Clydesdale Bank 3.90 from 4 reviews
Mortgages
from Nationwide 4.41 from 192 reviews

Want to see more from NatWest?

Life Insurance
from NatWest 5.00 from 3 reviews
Tracker Rate Mortgage
from NatWest 5.00 from 5 reviews
Rooster card
from NatWest 4.92 from 13255 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub