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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (965 reviews)

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4.77

Based on 965 reviews, last reviewed 25th Jan 2026

1000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Natwest has been my go to bank I have been a loyal customer for 60years because of the service i have experienced over this time period. Cora can be very helpful and also very annoy... Read more Reviewed on: 25th January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (965)

Review of the NatWest, Reward Account:

Making life easier

NatWest have made all my banking simple, allowing me to bring my account, mortgage, savings and my kids accounts into an easy and manageable system, especially with their app. Their in branch service offers me multiple ways to bank, minimising queues and making the whole process simple. Wouldn’t bank anywhere else. Reviewed on: 28th January 2018

Great service and app

Natwest have great UI on their mobile banking app, I find it really easy to use and navigate and their insights are quite helpful. Their rewards account is great for cashback on shopping plus also rewards for regular direct debits and the cashback is easy to withdraw to any account. Reviewed on: 26th February 2025

NatWest do a great job of keeping things simple for...

NatWest do a great job of keeping things simple for the customer. They're constantly updating their app which is great, and keep me informed of any and all changes to my finances. Reviewed on: 26th February 2025

Excellent site, great service nnnnn

Excellent site, great service nnnnn Reviewed on: 26th February 2025

Happy customer here!

Happy customer here! NatWest's Reward account enables me to earn a little cashback for no cost or inconvenience, cashback is earned on transactions you'd make anyway. Reviewed on: 26th February 2025

Well rewarded

I am very happy with the amount of monetary reward you get from the reward account for doing your everyday banking. Reviewed on: 26th February 2025

Integrated banking to savings accounts

Integrated banking to savings account means that savings and current account is seamless Reviewed on: 26th February 2025

I was banking for years with Barclays

I was banking for years with Barclays using their rewards accounts and they slowly degraded the account until I left. NatWest offered a viable alternative and the options to claim rewards are much better overall. Reviewed on: 26th February 2025

Switch was straight forward and completed quickly.

Switch was straight forward and completed quickly. Since I’ve been saving (6%) it’s mounting up nicely. Over £5000 the rate drops so before that I will switch again. Reviewed on: 17th January 2025

The switch was nice and easy.

The switch was nice and easy. Just had to complete my application online and all direct debits, standing orders and incoming payments were handled by the bank automatically. I was surprised even my saved payees were saved to the new account. Reviewed on: 10th December 2024

The one account where everything works, from the app!

The one account where everything works, from the app!s functionality to the ease of moving money around to the transparency of information provided Reviewed on: 28th November 2024

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