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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.64 (989 reviews)

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4.64

Based on 989 reviews, last reviewed 20th Apr 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Really love my reward current account I think its fa... Really love my reward current account I think its fantastic and its been the perfect account needed for my everyday money needs. Reviewed on: 20th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (989)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Amazing reward scheme

Amazing reward scheme with my bank with amazing customer service if there is ever a problem, been with this bank for a long time and definitely won't be changing anytime soon 10/10 Reviewed on: 18th February 2023

Easy Banking with Nat West

Super easy to use app on my IPad. Reviewed on: 18th February 2023

Rewards

Nice to get rewards on spending and leave to accumulate, there are many ways to spend them or make a donate Reviewed on: 18th February 2023

Reward

I have banked with NatWest for 20 plus years, and the staff are always helpful and friendly, the banking app is a piece of cake to use and maneuvering around the app is just so easy. Excellent app and bank definitely 5 stars. Reviewed on: 18th February 2023

The Natwest app

I am 74yrs old, I have been using this app for a few years now, I still find it is well set out, informative, easy to understand and easy to use. Reviewed on: 18th February 2023

Best banking app in the market

Fast, reliable, user friendly, best rewards program and great assistance, you can do anything you want with the app sitting on your sofa. Reviewed on: 18th February 2023

Good bank but requires improvement

Having a bank like NatWest is great - bank that is both online and have a branch. There are so many things that are great with that. But most recently, they have decided to close their branches in the place I lived making it incredibly and unnecessarily hard for people to go to go to the branch for other new applications like mortgage and credit card. It may be great from management perspective but not from people's perspective. Reviewed on: 18th February 2023

Easy to use

Easy to use and sign on. Intuitive Reviewed on: 18th February 2023

Easy to use app

Everything is in one place and very clear. It works intuitively so you see what you are looking for where you expect to see it. Reviewed on: 18th February 2023

Very Best!

Excellent customer service Alot of benefits! Easy to use mobile app Reviewed on: 18th February 2023

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