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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (983 reviews)

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4.79

Based on 983 reviews, last reviewed 26th Mar 2026

2600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Good bank but requires improvement

Having a bank like NatWest is great - bank that is both online and have a branch. There are so many things that are great with that. But most recently, they have decided to close their branches in the place I lived making it incredibly and unnecessarily hard for people to go to go to the branch for other new applications like mortgage and credit card. It may be great from management perspective but not from people's perspective. Reviewed on: 18th February 2023

Easy to use

Easy to use and sign on. Intuitive Reviewed on: 18th February 2023

Easy to use app

Everything is in one place and very clear. It works intuitively so you see what you are looking for where you expect to see it. Reviewed on: 18th February 2023

Very Best!

Excellent customer service Alot of benefits! Easy to use mobile app Reviewed on: 18th February 2023

Fab service

Great in all respects. Always reliable and easy to use. Reviewed on: 18th February 2023

Very good and intuitive app

It’s very easy to use use it. You can make your way easier with the app. I use it almost everyday. Reviewed on: 18th February 2023

Love my bank!

Natwest is always there to help. Reviewed on: 18th February 2023

Best value

Great value account to earn rewards Reviewed on: 18th February 2023

Brilliant digital banking

It's just so easy to bank with you on mobile, computer or in branch. I have never had any problems and have banked with you for over 40 years. The reward account gives money back every month for the direct debits you have. It soon mounts up. I have found the Q&A very helpful and the online chats too. I would not bank anywhere else as I feel comfortable banking here. Reviewed on: 18th February 2023

Excellent bank account with rewards

Excellent bank account with an easy to use APP. Reviewed on: 18th February 2023

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