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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (968 reviews)

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4.77

Based on 968 reviews, last reviewed 27th Jan 2026

1200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

NatWest bank is a star Always find Nat West offer excellent products, competitive rates on loan and 0,° credit cards Reviewed on: 27th January 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (968)

Review of the NatWest, Reward Account:

Best Rewards Account

I've had a few different rewards accounts over the years, and NatWest Rewards by far outweighs its competitors with this account. Reviewed on: 9th March 2022

Nice app which has very good feature compare to peers

Nice app which has very good feature compare to peers Reviewed on: 13th February 2024

Great bank, easy, good service overall happy with th...

Great bank, easy, good service overall happy with the bank. Great value! Reviewed on: 30th January 2024

Fraud protection

Having had an attempted fraud on my phone, appleid and bank simultaneously Natwest were really helpful at a time of great stress. Reviewed on: 8th November 2023

NatWest reward account

So this isn’t a insurance thing but it’s similar and I wanted people to know about it. NatWest has this reward account were you can earn rewards either from saving money, inheriting money or from purchasing certain things. I quite like this feature because it’s like getting a loan without you losing money because of the other ways to get it as mentioned up above. And it’s not like 1p for every transaction or money put into savings it’s quite a lot. I remember my friend who saved a lot of money and she ended up getting well over £500 in rewards just for saving. So if you like money as much as I do then NatWest is a bank for you. Reviewed on: 22nd August 2023

Worst service ever! I will be moving to another premium bank service

-x3 phones in 7 days for a single claim -x6 phone calls -x4 days waisted waiting for "as new handsets" Original clame the "as new phone" lasted 3mths This is not platinum service. I have no faith in Natwests choice of third parties. I have only had to use the phone insurance so far but based on this I will not be taking the chance with the travel/breakdown insurance and will be switching to another provider. Reviewed on: 12th August 2023

So simple to use

My experience with Natwest has always been seamless. The app is the easiest to use than any banking app I've used before, and I have always had prompt and helpful answers to any queries I've had. Would thoroughly recommend this bank Reviewed on: 9th August 2023

Online banking is so easy

I have 5 different accounts with NatWest, three of which are savings accounts and I find it really to switch between them online. My rewards account has earns money steadily. Reviewed on: 1st August 2023

Reward account for cash back

This is a very good account that pays cash back on direct debits. There is a small fee of £2 per month but the cash back more than compensates for this. The app is also really easy to use. Reviewed on: 18th July 2023

Trustworthy

Trustful bank with simple app and easy usage; however, their help function is not helpful (the robot 'cora' has never been helpful, and it takes days to reach a human being), so in the few cases I have needed help, it has proved quite time consuming and stressful. Maybe an option for a second bank account as they have good switch offers too. Reviewed on: 13th July 2023

Brilliant

Fantastic idea. Although it’s not much if you leave it there long enough it soon builds up! Brilliant. Reviewed on: 16th June 2023

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