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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.79 (987 reviews)

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4.79

Based on 987 reviews, last reviewed 18th Apr 2026

3100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

The most customer friendly banking app. The most customer friendly banking app. Great Customer Service. Rewards fairly easy to collect and exchange for credit to bank account or voucher fo... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (987)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Rewards for Bills!

We opened a joint account with Natwest when we bought our first home together back in May last year. We get 3% rewards back on just paying bills which is brilliant for actually doing what you have to do. Very pleased with the service, the mobile app is brilliant and customer service in branch was top notch. Reviewed on: 8th February 2017

Amazing and friendly bank

Natwest are great family friendly bank. Whenever I go in I am always greeted and their customer service is brilliant Reviewed on: 4th February 2017

Fantastic Service

The rewards account has offered my husband and I everything we would want from an everyday bank account. We get money back just for paying our household bills, and even get both of our phones insured and European travel insurance (we do pay a little extra for this service, but we still work out much better off). The customer service we have received from Natwest has been helpful and professional at all times, I completely recommend them. Reviewed on: 2nd February 2017

Rewards pay account charge

The rewards for paying utility bills by direct debit easily outweigh the charge for the account. It also means you can get the charge for the cashback credit card reimbursed. Reviewed on: 17th January 2017

Great rewards

Excellent customer service. Great cash back rewards. Simple and easy online banking Reviewed on: 15th January 2017

Rewards are great!

NatWest rewards account works really well. I have all my household bills and my phone bill coming out of the account and I get 3% back. This builds up quickly and can be easily exchanged for vouchers in a variety of stores! For very little work, it's a winning situation. It was easily set up and my direct debits were automatically transferred for me. Love it. Reviewed on: 24th December 2016

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