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NatWest: Reward Platinum Account reviews

4.78
Based on 443 reviews, last reviewed 2nd Apr 2025
500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly staff and easy to use app. Friendly staff and easy to use app.No delays usually at the till Reviewed on: 2nd April 2025
Tim Hodges's avatar
Tim Hodges

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
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profiledbyage

About this product

The NatWest Reward Platinum Account is available for existing NatWest current account holders. The account charges a monthly fee but comes with a range of benefits. Account holders can access mobile phone insurance, family travel insurance and breakdown cover, as well as fee-free abroad purchases. Customers can also earn rewards that can be redeemed as cash, gift cards or e-codes with the bank’s range of retail partners.

Before opening a new current account, check out the reviews on Smart Money People. Our reviews are left by genuine account holders sharing their real experiences with the product and provider. Make an informed decision about your new account by hearing first-hand accounts from people just like you.

Learn more about the benefits that come with the account and if customers feel that they’re worth the monthly fee. Read about experiences with the insurance policies that come with the account and if customers use them. Find out how responsive the customer service team is when account holders need help. All of this and more can be found in our NatWest Reward Platinum Account reviews.

If you’ve ever had a Reward Platinum Account, share your honest experience with our Smart Money People community. Tell us how long you’ve had this account and what your favourite benefits are. Is there anything about the account that you feel could be improved? If you use mobile banking, tell us which features are the most useful. Would you recommend this account to your family and friends? Write a NatWest Reward Platinum Account review today. Together, we can help people like you make better financial decisions.

NatWest Reward Platinum Account reviews (443)

Review of the NatWest, Reward Platinum Account:

Some good benefits but not much savings

4
Some good benefits (especially the travel insurance and phone insurance) but could be more I think as the cost-saving narrows with every price increase. Reviewed on: 26th February 2025

No fear banking

4
Fantastic friendly staff with a bank that offers everything Reviewed on: 20th February 2023

Good service all the time

5
Always available when help needed Reviewed on: 20th February 2023

Great Service

5
I love the banking app. Probably the best I've used. Simple but effective. Does everything I need it to. Reviewed on: 20th February 2023

The easy peasy app

5
I've banked with NW for over 35 years, they have always been friendly and helpful. Now with the App my banking is even more straightforward. Reviewed on: 20th February 2023

Great product easy to use

5
Straight forward easy interaction using natwest products Reviewed on: 20th February 2023

Platinum Perfection

5
This Bank account & Bank App has everything I could possibly want/need & more. 10/10 Reviewed on: 20th February 2023

App and branch

5
Excellent app. Staff so helpful and friendly in the branch. Maldon Essex. Reviewed on: 20th February 2023

Just the Best Banking App

5
Great Mobile Banking App, easy to use and so much on it Reviewed on: 20th February 2023

Old fashioned values and customer service

5
NatWest, offers customer service second to none in the banking industry. Whilst modern banks are online only and you can’t speak to anyone. NatWest provides the right mix of modern banking with a brilliant online app and good old fashioned face to face customer service. Reviewed on: 20th February 2023

Great banking App and service

5
Can't fault the app at all, does everything I need to do. Reviewed on: 20th February 2023

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