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NatWest: Reward Platinum Account reviews

4.78
Based on 448 reviews, last reviewed 30th Mar 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026
MiggyT's avatar
MiggyT

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (448)

Review of the NatWest, Reward Platinum Account:

great value for money

5
great service always and the app is amazing , just gets better. love banking this way, it's like having my own bank in my pocket Reviewed on: 9th January 2019

Easy-to-use, friendly App

5
I like using the app and it has lots of good features. Reviewed on: 17th February 2023

38 years and counting

4
Always been a solid bank for me and never considered moving . Reviewed on: 17th February 2023

Great app! Everyday banking needs in the palm of my hand

5
I use the app daily for everyday banking but I love the additional features such as round ups, credit scoring, spending and budgets feature plus I love the fact it’s so secure being set up for biometrics. When I’m interested in other products they are really accessible to look at and apply through the apply feature on the app! Fantastic! Reviewed on: 25th January 2023

Great experience

5
Using the app very easy to do and all products & services there Reviewed on: 24th January 2023

the app is AMAZING

5
i can do 100% of my banking through the app, and even when i need support there's a great chat function Reviewed on: 23rd January 2023

Best banking app! Bank in my pocket

5
Pretty much anything I need to do is in my app! Except from dispensing cash, it’s clear, easy, reliable, it also shares helpful tips of your finances, whether that be help with cost of living, benefits entitlements etc, Thank you NatWest Reviewed on: 23rd January 2023

Amazin

5
I have had this account for several years it is very beneficial to me i have breakdown cover mobile insurance and also holiday insurance Reviewed on: 23rd January 2023

Good value for money

5
Saves me a lot of money in travel insurance during the year Reviewed on: 23rd January 2023

Great product

5
Loads of useful cover, car breakdown, restaurant deals and the best banking app I've come across. Reviewed on: 23rd January 2023

The easiest mobile banking app

5
The app is so easy and quick to use Reviewed on: 23rd January 2023

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