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NatWest: Reward Platinum Account reviews

4.77
Based on 448 reviews, last reviewed 30th Mar 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026
MiggyT's avatar
MiggyT

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024
profiledbyage's avatar
profiledbyage

About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (448)

Review of the NatWest, Reward Platinum Account:

great value for money

5
great service always and the app is amazing , just gets better. love banking this way, it's like having my own bank in my pocket Reviewed on: 9th January 2019

Convenient banking

5
My mortgage and banking is all by NatWest. They are easy use, quick to help with any issues Reviewed on: 3rd April 2023

Good, reliable service. Works well every time!

5
I use the app a lot and find it very convenient. Gone are the days of queues down at the local branch although it’s still good to know that our high street still has one for use on occasions. The app is brilliant! Reviewed on: 3rd April 2023

Fantastic account!

5
The platinum reward account is fantastic as the cashback pays for the card fee and more, meaning you receive all of the benefits for free essentially. Reviewed on: 3rd April 2023

The staff are also willing to help

5
I had a problem with one of my accounts and Sheri went to my local bank they sorted it out very quickly Reviewed on: 28th March 2023

Great banking app

5
Extremely user friendly app with some great features. Highly recommend to anybody looking to track their spending. Thanks for a great service Reviewed on: 26th March 2023

Great bank and easy to use app

5
Been with NatWest customer for 34 years - loved how it evolved and I find h to be app secure but so easy to use Reviewed on: 19th March 2023

Amazing

5
always looking after my intrest Reviewed on: 19th March 2023

User friendly

5
Very easy to use.Simple to transfer funds.Excellent benefits and rewards plus sensible overdraft. Reviewed on: 19th March 2023

Good digital service

5
Everything you need via an app. Easy to use and clear Reviewed on: 19th March 2023

Branch and App

5
The staff are very helpful in Branch and the App is very well presented Reviewed on: 16th March 2023

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